Beschreibung
Für unseren Kunden aus dem Raum Frankfurt suchen wir mit Start Juli einen Business Analysten mit Erfahrung im Bereich Touristik/Reise/Reservierungssystem o.Ä.Start: asap
Dauer: bis Jahresende + Option
Ort: Raum Frankfurt
Beschreibung:
Purpose
• Define, consolidate and write the business requirements for Mid and Back Office products based on meetings with customers or other internal teams.
• Validation of the requirements and writing of the functional analysis / specification.
• Support the developers in the technical analysis writing and coding process.
• Creation of functional test scenarios and execute functional tests
• Acceptance of the development project by processing validation tests
• Keep the industry knowledge up to date.
Key accountabilities of the Business Analyst MBO
Requirement gathering and validation:
• Collect all information related to the business need and case.
• Validation with all parties of the requirement documents: customer, product management…
• Functional manual testing of all new developments and production bug fixes
• Interface with relevant departments to identify interaction with other packages and assure functional compatibility
Writing of the functional analysis:
• Writing of documents that describe all details of the functionality to be developed and provide valid real-life scenarios. Attention must be put on the user-friendly and usability of the projects.
• Document the test strategy and objectives for validating the new functionalities.
• Creating functional test cases
Support:
• Support the development teams during the technical analysis phase and coding phase by providing the necessary explanations.
• Provide recommendations to the development team.
• Support Product Management and local Offices
Integration:
• Process with the necessary tests to validate the development done prior to the Quality & Assurance phase.
• Work closely with the developers for any rework jobs.
Communication
Provide a regularly reporting to the team manager as well as to the team in the scheduled team meeting
Skillset and experience
Business Skills
• Global business acumen
Professional Skills
• Understanding the European travel business and industry
• Deep knowledge of the European travel agency operations (workflows, administrative procedures)
• Knowledge of Mid-Back office systems
• Knowledge of accounting is an asset
• Design skill set (analytical, object-oriented design, iterative development)
Industry/CRS specialist (focus on business travel):
• Detailed knowledge of CRS/GDS system(s)
• Deep knowledge of Mid- / Back-office systems used in business travel agencies
• Knowledge of PNR content relevant for Mid- / Back-office systems
• Knowledge of CRS interface record such as AIR, MIR
Personal Skills
• Accountability for Results
• Self-starting, autonomous, and dedicated individual
• Change management and Flexibility
• Customer focus
• Communication skills
• Fluent written and spoken English imperative
• Use of office tools: Word, Excel, Visio, PowerPoint, UML…
• Negotiation skills
Experience
• Knowledge of computer languages (progress, new technology with XML, Java…) is an asset
Haben Sie Interesse und freie Kapazitäten?
Wir freuen uns auf Ihre Kontaktaufnahme.
"Kennen Sie die Marge Ihres Dienstleisters? – Constaff lebt Open Book!!"
Viele Grüße
Johannes Schröder
Partner Manager
Constaff GmbH
Mannheimer Straße 1
D - 69115 Heidelberg
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