IT Support / Service Desk / Helpdesk Agent with English & German - Hamburg - 6 Monate mit Verlängerungsoption

Beschreibung

Stellenbeschreibung:
Coordinate the 2nd Level tickets that cannot be handled by the external Helpdesk Service provider. Release these tickets to the correct technology department within the company. ServiceNow Support Desk experience will be an advantage but is not essential. Fluent English and German are essential.

Erforderlich:
Good organisational skills, Basic all-round IT understanding. Good communication skills in English and German essential. Deep technical experience is NOT essential. Basic understanding of the IT Systems used by large companies is needed â?? for example SAP and Microsoft Products etc. FIT Ticketing system or ServiceNow experience very nice to have.

Wünschenswert:
FIT ticket system or ServiceNow application experience


SATZ Software & Consulting GmbH ; Walter-Gropius-Str. 15 ; 80807 München
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