IT Support, based in Berlin
Book a Wizard
Ansprechpartner: Solène Wolff
Berlin, Deutschland
Endkundenprojekt
ITIt OperationsIt Service ManagementSoftware Asset ManagementRemote SupportHardware-assetmanagementBeschreibung
IT Support, based in Berlin
Project conditions
Location: Berlin, Germany
Remote work: 4 days/week
Duration: at least 12 months
Start date: As soon as possible
Remuneration: billed per minute, €50,00/hour, monthly invoice
Project Summary
This project involves providing IT support services to clients of Book-a-Wizard, a B2B agency specializing in IT infrastructure and managed services. The primary goal is to deliver on-site and remote technical assistance to ensure smooth IT operations for their clients.
Project Goals:
Provide on-site troubleshooting for IT issues and server room fixes.
Offer remote assistance for software configuration, network diagnostics, and IT infrastructure management.
Deliverables:
Successful resolution of client IT issues through on-site and remote support.
Challenges:
Responding to client needs on short notice for on-site visits in Berlin.
Maintaining a high level of precision and attention to detail in all IT support tasks.
Freelancer Profile
Book-a-Wizard is seeking an experienced IT Support Freelancer with a strong independent work ethic and a proven track record in freelance IT services.
Experience:
Minimum of 2 years of experience working as an IT freelancer (not as an employee).
Experience with project-based work, comfortable with variable workloads and clear deliverables.
Must have other clients or income sources, demonstrating autonomy.
Technical Skills:
Server maintenance.
Network troubleshooting.
Hardware/software support.
IT infrastructure management.
Soft Skills:
Extreme attention to detail and precision.
Autonomy and ability to work independently.
Ability to "hop on/off" projects based on workload intensity.
Languages:
Fluent in English (written and spoken).
Fluent in German (written and spoken).
Logistics:
Must be based in Berlin.
Must be able to travel to client sites in Berlin on short notice.
Must possess own equipment (laptop, diagnostic software, etc.).
Must be registered as a freelancer in the EU and able to issue invoices.
Compensation
€50,00/hour
Billed per minute
Monthly invoice
Additional requirements
2+ years freelance IT experience
registered freelancer in EU