Beschreibung
Aufgabe:- To manage IT services from internal IT Service Providers, e.g. Group Functions, Group Shared Services
- To manage IT services from external IT Service Providers, e.g. CSC for IT Oerations, CSC for eWP Desktop Mgmt, Orange for Euronet services, and others
- To review and control invoicing from all these service providers
and take necessary steps to reduce cost and increase financial
transparency
Anforderung:
- ITIL
- Increase transparency on Service Demand and IT Service Delivery
- Reduce IT Cost
- Implement IT Service Mgmt discipline
- Align Business Demand (from GCiE) with Service Demand for the Suppliers
Beginn: 29.3.10
Dauer: 30.6.10
Branche: Versicherung