Beschreibung
Installation Engineers (m/f) in MunichResponsibilities
Implement and configure Customer proprietary and third party software components on site and remotely.
Acceptance testing with the customer
Resolve technical issues under time pressure from customer and project.
Own and resolve customer support cases, both through direct action on customer system and liaison with development team.
Assist in the specification and estimation of projects where appropriate for bid work.
The job may require work outside normal business hours and some travelling
Experience and skills
We have a variety of positions ranging from junior (three years) to senior (minimum of five years) experience of technical installation or support functions, preferably within an international telecommunications or IT products & services environment.
Mandatory
Linux (preferably RedHat) and Sun Solaris skills are essential.
Good knowledge in Apache, Tomcat, Java applications and Networking (TCP/IP, routers, firewalls, incl. the ability to troubleshoot in network environments).
A good knowledge of mobile communication, IT technologies and solutions.
Basic Knowledge of SQL (ideally Oracle)
Good telephone manner in German and English.
A technical education.
Able to write reports and be proficient in technical dealings with customers on the phone and in meetings.
Ability to work across cultures.
Analytical logical thinking
Desirable
Good knowledge of ActiveMQ and X.509 certificate management.
Anforderung:
Deutsch und Englisch
ITIL knowledge
Projektstart: asap
Projektende: 1.7.2012
Auslastung: 100%
Leistungsort: München
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