Beschreibung
Academic BackgroundBachelor of Engineering / Technology / Science
Overall Experience (in yrs.)
8 – 10 years
Location
Stuttgart, Germany
Technical skills (Required - Mandatory)
Should have managed small to medium teams delivering/managing IT operations. Should be hands-on in terms of technology. Should have an understanding of processes and quality aspects
Knowledge of IT asset management, incident/request management, problem management, change/release management, Availability and capacity management.
Incident Management experience – Managing incidents including business expectations and communication
Basic User & Security Group Active Directory administration
Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 and Office 2016
Technical skills (Required - Nice to have)
An ITIL qualification is preferable
MCP certification would be desirable
Language skills needed
German, English