Incidents Manager (m/w/d) (421012)

Berlin  ‐ Vor Ort
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Beschreibung


Start Date: ASAP
End Date: 6 months with the option to extend further
Option for Extension: Yes
Work Load: 100 % - Working hours is 40 hours + On Call
Location: The candidates can work anywhere as long as they are available to work during CET hours .
Tasks:
  • Coordinating and driving incidents of different severities

  • Assessing the impact of incidents and writing communications to convey the business
    impact for our client

  • Translating technical details into language that can be understood by our stakeholders

  • Hosting retrospective meetings to learn from incidents and prevent future occurrences

  • Participating in an on-call duty rotation for incident response and occasionally working
    weekends and holidays in lieu of weekdays

  • Being a member of a geeky team and being proud of it



Requirements:
  • Enthusiasm for taking ownership of and managing complex incidents

  • Excellent written and verbal English communication skills

  • Ability to lead retrospective meetings and drive root cause analysis

  • At home collaborating with others through Agile/Scrum

  • Experience with modern productivity tools such as G-Suite, Slack, and Jira

  • Solid grasp of AWS fundamentals

  • Experience with monitoring and analysis tools such as Splunk and Datadog

  • Comfortable using and troubleshooting Unix-based systems


Start
09.2020
Von
Akkodis Germany Tech Freelance GmbH
Eingestellt
09.10.2020
Ansprechpartner:
Anastasios Amvrosiadis
Projekt-ID:
1980323
Vertragsart
Freiberuflich
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