Hardware Support Technician- Onsite-Italy

CosMicIT GmbH
Ansprechpartner: Mritunjay jha
Milano,  Italien
Vor OrtFestanstellungab sofortDauer 12 Monate100% Auslastung

Beschreibung

Hello Everyone,
CosMicIT is hiring an experienced Hardware Support Technician for an exciting Onsite opportunity in Italy.
? Position Details
? Location: Italy
? Job Type: Onsite
? Experience: 2+ Years
??? Role: Hardware Support Technician
? Key Responsibilities
Provide hardware break fix support, typically by whole unit swap
Manage spares provided on site
Provide deskside support
Execute installations and changes
Deliver an excellent level of customer service
Adhere to defined Processes and work instructions, including proactive and reactive escalations
Interface with end users, management, VIPs and local technical staff
Troubleshoot issues across Macintosh, Windows, Linux and mobile devices
Work with LAN, WAN, Wireless, VPN and VLAN configurations
Manage asset tagging and update incoming equipment in the asset management system
Provide weekly physical inventory reports and record hardware outflows
Coordinate with external Suppliers for hardware repairs
?? Technical Skills
Strong experience with Desktops, Laptops, Printers, Handhelds and Smartphones
Strong knowledge of Microsoft Windows desktop operating systems
Experience with Microsoft Office, including Outlook, Word and Excel
Good customer management and communication skills
Effective communication in English and local languages

? Interested candidates can share their updated CV at ***@***.com

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