FEL261104P5A1: Business Process Manager National Control Center | Brussels | 40% Remote
joyIT Recruiting GmbH
Ansprechpartner: joyIT Recruiting GmbH
Brüssel, Belgien
EnergiewirtschaftBusiness Planning And Control SystemsBusiness Process ManagementBetriebliches KontinuitätsmanagementBusiness Process MappingBusiness Performance ManagementBusiness Process OutsourcingWorkflowsPlattform für Betrieb und ManagementZentrale Prozessplanung
Beschreibung
An international company in the energy sector is looking for a Business Process Manager at the National Control Center (NCC). The NCC is searching for a team reinforcement for business critical processes in congestion management, operational planning and real time grid operations. The Business Process Manager owns and continuously improves end-to-end operational processes and translates market and system design into executable control room processes.
Responsibilities
- Own and continuously improve end-to-end operational processes, ensuring they are coherent, safe and executable across the relevant operational domains.
- Translate market and system designs, policies and business capabilities into operational processes, including workflows, roles, decision logic and procedures.
- Represent operational requirements throughout the design of new market products, business capabilities and digital solutions, and align with the relevant product teams.
- Lead the operational integration of new tools and capabilities, including readiness assessment, training, procedures, go-live and hypercare organisation.
- Act as a process reference for operators and stakeholders, supporting operational questions and incidents and turning lessons learned into process improvements.
- Work on grid security analysis, grid model forecasting, outage planning and real time grid operations processes, including DSA and WAMS integration.
Qualifications
- Master degree in electrical engineering or another relevant technical field; expertise in power systems is a plus.
- 3 to 5 years of experience in the energy sector supporting system operations (e.g. planning, system engineering or business analysis) is a plus.
- Relevant experience as business stakeholder supporting IT development of digital solutions for operational processes.
- Experience in congestion management at national or cross-border level (Coordinated Security Analysis) is a strong plus.
- Fluent English and French or Dutch; strong analytical, client-oriented, structured and data-minded profile.
Details
- Location: Brussels, Belgium (Elia office, Vilvoordselaan 126, 1000 Brussels, Schaerbeek)
- Work Model: Hybrid
- Onsite Requirement: minimum 3 days per week onsite, 40% remote
- Workload: 100% (Monday to Friday), full-time
- Start: 23.11.2026
- Duration: until 31.12.2027, approx. 13 months, extension possible
- Non-EU candidates: a valid work permit and residence permit for Belgium are required