Beschreibung
1. 7-10 years of total experience with minimum of 4 + years of managing Office 365, Hybrid & ADFS Environment2. Day to day administration of L3 and escalated calls and provide resolution
3. Day to day Administration, support, maintenance and monitoring of the MS Exchange Online/Hybrid infrastructure
4. Global experience in managing large environments is necessary.
5. Should have worked in fast paced challenging work environment.
6. Responsible for producing RCA for high severity issues
7. Excellent communication and verbal skills
8. Must be open for 24*7 operations.
9. Monitoring and planning for Exchange Hybrid Server Capacity Management.
10. Provide Value Adds and contribute to Knowledge Base and the documents accessible to Messaging Team globally.
11. Providing support to Level 1 & Level 2 team to resolve escalated issues for Email related issues.
12 . Very Good understanding and touble shoting skills in Hybrd and Pure Cloud based Exchange deployment