Desk Support Engineer

Beschreibung

Freelancing role
Duration- 6 months with possible extension
Location- Frankfurt
Rate- 280 Euros per day
Language- German and English

Job Description:

• Language : German and English, other language would be nice
• Minimum 2 years of experience as desk side support and/or administration
• Multi-tasking and punctual
• Knowledge and troubleshooting skills on MS Office and Windows OS
• Basic understanding of IT Infrastructure at computer level
• Strong Customer service skills
• Strong written and verbal communication skills
• Ability to handle unforeseen and stressful situation
• Ability to welcome customers at the IT Kiosk and help them with basic IT request (e.g. provide IT accessories, help to reset password (hardware issue will be worked by technician)).
• Basic knowledge on mobile device (Apple OS)
• To collect parcels received in a daily basis
• To perform Exit Process (employee leaving the company)