Beschreibung
The company
Our client is a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. His employees live the vision of the company, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, our client offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
CRM Business Analyst
Düsseldorf
Start date of contract - ASAP
End date of contract - end of 2015
Purpose of role
Target - Develop & implement an impressive CRM demo as this is the key Front End application in BSS transformations.
Planned activities
- Current state analysis - Map the existing CRM Demo Capabilities and environment
- Define detailed demo requirements and do gap analysis
- Work with BUSS team to enhance demo capabilities according to gap analysis
- Configure CRM demo environment with for Western & Central Europe selected use cases
- Execute Telco CRM demos to selected customers
- Providing KT and support to the rest of the EP team SAs and PCs
Role profile
The key skill for this role is deep expertise in CRM business requirements of European telecommunication service providers:
- Previous work experience for Telco operators in Europe as business analyst in the CRM domain
- Expertise in Telco CRM business processes
- Knowledge of existing CRM products in the market - participated in solution
- Fluent in English, German language skills would be a bonus
If you are interested in this position please send your German or English CV directly to (see below)
Candidates must be eligible to live and work in Germany. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. Recruitment Agencies need not reply.
Project People Ltd is acting as an Employment Business in relation to this vacancy.