Beschreibung
Tätigkeit:- technical Capacity- and Availability Management (Identify KPI´s, prepare workarounds, performance Management for hardware and application, monitoring, reporting, documentation, regular housekeeping tasks, creation of troubleshooting guide etc.)
- Define quality gates for system changes, design review and operational acceptance testing
Qualifikation:
- Experiences in the field of implementing ITIL Service Design processes
- technical background
- Deep knowledge with highly available systems built on Windows Enterprise (2008) and SQL Server
- Fluent English and German