Application Deployment and Production Support

Beschreibung

Role: Application Deployment and Production Support
Duration: 6 months
Location: Bad Homburg (Remote is also fine)
Is it Onsite/Remote/Hybrid: Remote/Hybrid


Job Description:
Job Summary
Performs system environment technical tasks for new application projects in multiple business portfolios and technology implementations. Responsibilities involve the management of development support activities, analysis of systems diagrams, The Application Project Engineer is required to build, and develop, strong relationships with application business stakeholders.

This role requires a German language, since will be supporting applications in this language and working with vendor who only speak German.

Responsibilities
• Provide ongoing support, and maintenance, for applications and systems in a global environment.
• Provide application deployment support in multiple environments.
• Provide system and support status reports to application stakeholders.
• Customer notification, and communications, with workflow co-ordination, and follow-ups, to maintain service level agreements and client satisfaction.
• Work with other support teams on active support issues and to create/update team specific knowledge base and skill sets.
• Build, and manage, a strong working relationship with application stakeholders.

Desired Experience and Skills
• Experience in handling Application Deployment and Production Support activities.
• 4+ years of development/testing/technical support experience.
• Excellent communication skills, both oral and written.
• Strong technology analytical skills.
• Ability to team with others to diagnose and creatively solve problems.
• Excellent organizational skills with experience handing multiple activities.
• Experience in a 24/7-production environment is a plus.
• Experience working in cross-functional and geographically dispersed team environments

Knowledge of the following technologies
• Microsoft Azure
• AppInsight
• Powershell scripting
• Runbook for Azure

Knowledge, or familiarity, of the following technologies:
• Windows 7 / Windows Server 2008 R2 / Windows Server 2012 / Windows Server 2016
• MS SQL Server
• Knowledge of Microsoft SSIS and SSRS
• Web Browsers: Internet Explorer, Chrome, Firefox, Safari
• Internet Information Services (IIS)
• HTML / HTML 5
• ASP.Net
• Active Directory / LDAP
• Azure DevOps (TFS)