06.09.2022 aktualisiert

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100 % verfügbar

Industrial Engineer / logistics, procurement & customer service

Ebhausen, Deutschland
Weltweit
Industrial Engineer Bachelor‘s Degree
Ebhausen, Deutschland
Weltweit
Industrial Engineer Bachelor‘s Degree

Profilanlagen

CV - Veronica Martinez

Skills

SUPPY CHAIN
  • Skills to cover procurement, logistics, customer service, Imports.
IT Tools
  • Microsoft Office & SAP
OFFICE’S MANAGEMENT
  • Extensive experience coordinating schedules.
  • Maintaining calendars.
  • Arranging transportation and making travel arrangements.
  • Outstanding interpersonal skills and commitment to customer service

Erfahrung

Berufserfahrungmehr als 10 Jahre

Sprachen

DeutschgutEnglischverhandlungssicherSpanischMuttersprache

Projekthistorie

Administrative assistant

JP Automation GMBH / Automation Systems
* Administrative and information management.
* Create documents and presentations.
* Several purchases of non-productive items
* Agenda management, travel organization and booking

Customer Service Representative

* Account manager for top clients since the reception of the order, followed by each part of the
process like planning, manufacturing, warehousing, transportation and invoicing, till the delivery
and post service. Some of my accounts: Procter & Gamble, Femsa, Pepsi, Henkel, BDG (Nivea),
Kimberly Clark, etc.
* Customer service survey and OTIF responsible. Average 98.5%

Import executive

* Imports and exports executive of raw materials for cosmetics production. Intensive relation with
suppliers in origin, clients, custom brokers, carriers, airlines, warehouses and customs. Cost and
time monthly reports.

Projects and Procurement Coordinator

Fresenius Medical Care de Mexico / Health Industry
* Automotive fleet purchases and administration.
* Search and negotiation with important companies to provide our employees great deals and
discounts with them as corporative benefits.
* Processes and documentation improvement.
* Managed of non-productive purchases for Mexico City and Guadalajara plant.
* Coordinate Special projects like trainings, conventions, annual meetings, construction and
maintenance projects with the architects and directors.
* New suppliers' research and development, such as collaboration with the legal department to
create their contracts.

Administrative assistant

JP Automation GMBH / Automation Systems
* Administrative and information management.
* Create documents and presentations.
* Several purchases of non-productive items
* Agenda management, travel organization and booking

Operations and Customer Service for Orthopaedic Surgeries

Stryker Mexico / Health Industry
instruments and technicians in all the Country to attend around 40 surgeries per day distributed
in knee, hip, elbow and spine. Some of them were urgencies caused by accidents. 99.99% surgeries
on time and complete.
* Participation in the organization of orthopedic congresses.
* Technicians training and supervision directly in surgeries.
* Customer service for doctors, hospitals and distributors.

Customer Service and Special Projects

AAACESA Customs Merchandise warehouse; Mexico City Airport / International Commerce
* Customer relations development with airlines, custom brokers and freight forwarders.
* Negotiations with other warehouses to transfer merchandises for better conditions.
* Special projects such as: new warehouse viability in other customs, new cooling system
acquisition and society with custom brokers and freight forwarders.
* Participation in the organization of congresses for the pharma industry in order to use the
cooling services of the warehouse.

Kontaktanfrage

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