16.06.2023 aktualisiert
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ICT Project Manager, Business analyst and ITSM Expert
Düsseldorf, Deutschland
Weltweit
Dipl. Ing. Elektrotechnik TU-BerlinSkills
Ein versierter Experte mit 20 Jahren umfassender Erfahrung als Projektmanager, Technischer Berater, Business Analyst, Servicemanager, und IT Leader. Leitete IT-Einheiten, Projekte und Programme für die digitale Transformation in Europa, den USA und Afrika in mehrerer internationalen Organisationen wie Siemens, Vodafone und Ericsson. Bildung umfasst Dipl.-Ing. Elektrotechnik an der Technischen Universität Berlin, PMP, ITIL und andere Zertifizierungen. Beherrscht der Sprachen Deutsch und Englisch.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2021
Sprachen
ArabischMutterspracheDeutschverhandlungssicherEnglischverhandlungssicher
Projekthistorie
Sudatel Telecom Group Ltd. Khartoum, Sudan
Holding full and e2e ownership and responsibility of all digital and IT Management topics; Digital strategy,
systems, business processes, solutions, applications and infrastructure. This involves the whole service life cycle
from strategy to design through transformation to operation and managed service. As CIO of Sudatel group also
responsible for same scope on group level for Chinguitel Mauritania and Expresso Senegal.
Main professional Accomplishments:
* Development of Digital Strategy for Sudatel group
* Successfully execution of major Oracle ERP system for the whole group including the HR, Supply Chain and
Finance modules (expenses >10 M USD). The system was then upgraded to the Oracle Fusion on Cloud
latest version.
* Modernization and upgrade of main Business Supporting System for online charging & billing of Sudatel to
the latest version 5.5(8M USD and 15 M subscribers). And Complete modernization of OSS/BSS system in
Chinguitel Mauritania (value 7 M USD)
Holding full and e2e ownership and responsibility of all digital and IT Management topics; Digital strategy,
systems, business processes, solutions, applications and infrastructure. This involves the whole service life cycle
from strategy to design through transformation to operation and managed service. As CIO of Sudatel group also
responsible for same scope on group level for Chinguitel Mauritania and Expresso Senegal.
Main professional Accomplishments:
* Development of Digital Strategy for Sudatel group
* Successfully execution of major Oracle ERP system for the whole group including the HR, Supply Chain and
Finance modules (expenses >10 M USD). The system was then upgraded to the Oracle Fusion on Cloud
latest version.
* Modernization and upgrade of main Business Supporting System for online charging & billing of Sudatel to
the latest version 5.5(8M USD and 15 M subscribers). And Complete modernization of OSS/BSS system in
Chinguitel Mauritania (value 7 M USD)
Ericsson AB, Khartoum, Sudan
Management of OSS BSS organization unit responsible for complete Ericsson integrated solution delivery to
telecom operator ZAIN in Sudan. The Engagements include driving presales processes & opportunity management
through whole program/project management and solution implementation to Zain till complete handover to
operation and support of the operator. The accountability of the organization includes; financial, technical and
people management of the customer team as well as building solid partnership with customers on C level.
Main Professional accomplishments:
* Managing Business supporting IT systems team of Zain account program with full accountability for
Engagements and Delivery as a profit center with financial targets.
* Achieving stretched financial results for 2014 with more than 150 % of target
Management of OSS BSS organization unit responsible for complete Ericsson integrated solution delivery to
telecom operator ZAIN in Sudan. The Engagements include driving presales processes & opportunity management
through whole program/project management and solution implementation to Zain till complete handover to
operation and support of the operator. The accountability of the organization includes; financial, technical and
people management of the customer team as well as building solid partnership with customers on C level.
Main Professional accomplishments:
* Managing Business supporting IT systems team of Zain account program with full accountability for
Engagements and Delivery as a profit center with financial targets.
* Achieving stretched financial results for 2014 with more than 150 % of target
* Service Transition Manager at Vodafone Global services, responsible for several transition and operation
planning for telecom services Vodafone Opcos world wide
* Planning of support and operation processes of Vodafone Global Services for new services based on
Vodafone global framework(SLA, Reporting & KPI, Monitoring and escalation processes) in addition to
supporting tools like BMC Remedy)
* Rollout of Vodafone global supplier IT service contracts and agreements with SW and HW provider
planning for telecom services Vodafone Opcos world wide
* Planning of support and operation processes of Vodafone Global Services for new services based on
Vodafone global framework(SLA, Reporting & KPI, Monitoring and escalation processes) in addition to
supporting tools like BMC Remedy)
* Rollout of Vodafone global supplier IT service contracts and agreements with SW and HW provider