13.01.2026 aktualisiert
LT
100 % verfügbar
Supply Chain Management Professional
Parpan, Schweiz
Weltweit
M.Sc. Logistics & Supply Chain ManagementSkills
Data AnalysisAutomatisierungKundenbeziehungsmanagementWirtschaftliche EffizienzProzessoptimierungKundendienstNachfrage-PrognoseVertriebForecastingInnovationsmanagementBullen- und BärenmarktProduktionsplanProzessautomatisierungSalesforce.ComSupply Chain Management
Supply Chain Optimization
Expertise in optimizing processes, driving operational efficiency, and delivering innovative solutions that enhance value across the entire supply chain
Team Leadership & Management
Leadership of customer service teams with 11+ specialists, establishing KPIs and monthly follow-ups using data analytic tools
Process Automation & Improvement
Testing and implementation of automation tools like Celonis, Esker, and Salesforce to increase efficiency and lower costs
Customer Service Management
Supervision and coordination of customer service operations with focus on quality and timely delivery
Production Planning Coordination
Close collaboration with production planning, asset planning, transportation planning and sales departments
Data Analytics & KPI Management
Establishment and monitoring of key performance indicators using data analytic tools for continuous improvement
Problem Solving & Issue Resolution
Mindful problem solving in case of supply chain issues and shortages with proactive approach
Demand Forecasting
Assessment of 3-month rolling forecasts about expected customer demands considering market trends
EDI System Implementation
Setup and management of EDI connections with customers for streamlined communication
Expertise in optimizing processes, driving operational efficiency, and delivering innovative solutions that enhance value across the entire supply chain
Team Leadership & Management
Leadership of customer service teams with 11+ specialists, establishing KPIs and monthly follow-ups using data analytic tools
Process Automation & Improvement
Testing and implementation of automation tools like Celonis, Esker, and Salesforce to increase efficiency and lower costs
Customer Service Management
Supervision and coordination of customer service operations with focus on quality and timely delivery
Production Planning Coordination
Close collaboration with production planning, asset planning, transportation planning and sales departments
Data Analytics & KPI Management
Establishment and monitoring of key performance indicators using data analytic tools for continuous improvement
Problem Solving & Issue Resolution
Mindful problem solving in case of supply chain issues and shortages with proactive approach
Demand Forecasting
Assessment of 3-month rolling forecasts about expected customer demands considering market trends
EDI System Implementation
Setup and management of EDI connections with customers for streamlined communication
Sprachen
DeutschMutterspracheEnglischverhandlungssicherFranzösischverhandlungssicher
Projekthistorie
Leading a team of 11 Customer Service Specialists, establishing KPIs, testing automation tools, collaborating with supply chain departments, and continuously improving customer service processes
Responsible for defined customer portfolio in German automotive industry, order management, supply chain coordination, demand forecasting, and EDI system setup