08.10.2026 aktualisiert


100 % verfügbar
Senior Business Analyst & CRM Consultant | Salesforce Functional Lead
Modi'in, Israel
Nur Remote
Salesforce Certified Platform Developer IÜber mich
Senior Business Analyst & CRM Consultant with nearly 10 years of experience. I bridge business and technology through discovery, requirements analysis, CRM strategy and functional solution design. Experienced in Salesforce, stakeholder management and end-to-end project leadership.
Skills
Business Process ManagementBusiness AnalysisBeratungFührungskompetenzProjektmanagementRequirements EngineeringStakeholder ManagementFunktionsanalyseSalesforce Sales Cloud
Senior Business & CRM Consultant with nearly 10 years of experience bridging business needs, organizational processes and technology.
I specialize in business discovery, process analysis, requirements definition, CRM strategy and cross-functional transformation. My background includes end-to-end ownership of enterprise Salesforce environments, stakeholder management and leading complex initiatives from business needs through delivery.
I work with organizations to clarify business challenges, translate them into actionable requirements and guide implementation teams toward effective solutions.
French and EU citizen, based in Israel. Available for international remote B2B consulting engagements in English, French and Hebrew.
Skills:
- Business Analysis & Consulting:
- Business Analysis
- Requirements Engineering
- Business Discovery & Stakeholder Workshops
- Business Process Mapping & Optimization
- CRM Strategy & Functional Consulting
- Salesforce Functional Consulting
- Functional Solution Design
- Business & IT Alignment
- Leadership & Management:
- Cross-functional Project Leadership
- Stakeholder Management
- Stakeholder Engagement & Alignment
- Cross-functional Collaboration
- Team Leadership & People Management
- Vendor Management
- Digital Transformation & Change Initiatives
- Roadmap Development & Prioritization
- Implementation Oversight & UAT Coordination
- Platforms:
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Experience Cloud
- Salesforce CPQ
- monday.com
- HubSpot
Erfahrung
Berufserfahrung0 - 5 Jahre
Freelancer seit2026
Sprachen
EnglishverhandlungssicherFrenchMutterspracheHebrewMuttersprache
Projekthistorie
Provided independent consulting to SMB clients, connecting business needs and processes with information systems and CRM solutions through discovery sessions, needs analysis, process mapping and gap identification. Translated findings into requirements and actionable system solutions. Also designed Salesforce learning programs and mentored students through capstone projects. Previous independent activity: 2020-2021.
Lead Salesforce as a cross-functional business platform with end-to-end responsibility for aligning business needs, processes, system solutions and delivery. Led discovery sessions and requirements workshops, performed business and systems analysis, translated business needs into functional and technical specifications, and led Salesforce solutions end to end. Managed 3-5 employees and vendors overseeing a CRM environment spanning Sales Cloud, Service Cloud, Salesforce CPQ and Experience Cloud. Selected projects included Sales Process Refactoring, Customer Service Integration and Customer Service Portal delivery.
Worked directly with Customer Success stakeholders in a global environment to conduct discovery, understand business needs, perform business analysis and analyze operational processes. Translated business needs into system requirements, business and technical specifications, and functional solution designs. Owned delivery end to end, from requirements and design through Salesforce implementation and development, testing, delivery and adoption.
Zertifikate
Salesforce Certified Platform Developer I
Salesforce2018