Program PMO

SEFE Energy GmbH

Integration of EU requirements for CO2 emissions certification into the processes and structures of SEFE GmbH. Support for ISCC-EU certification for biomethane trading. Coordination and implementation of requirements and products under the national emissions trading system (BEHG). Responsibilities included operational and administrative support, stakeholder coordination, preparation of presentations and decision-making documents, project documentation, milestone and risk monitoring, and managing subprojects.

Process Analyst | Procurement SLP | RLM

Stadtwerke Gustrow

Mapping and visualization of the procurement process, including a clear assignment of tasks and responsibilities, as the basis for developing the target process. Responsibilities included consultation with management, conducting and documenting stakeholder interviews, recording and structuring process steps, converting process steps into graphical process diagrams, and presenting results.

Senior Project Manager

Telefonica Germany Retail GmbH

Optimizing sales commission processes through the design and implementation of split commissioning in FTTH sales. Responsibilities included analysis and optimization of existing commission processes, designing the implementation of split commissioning, technical coordination with internal stakeholders, supporting system-level transition, analysis of processes in the Commercial Sales division, development of conceptual recommendations, alignment with decision-makers, and monitoring of project road map, achievements, and risks.

Process Analyst | Sales | Cooperations | SLP | RLM

TEAG Thuringer Energie

Optimization of sales processes in partner sales through the analysis of current processes, the development of process scenarios, and the derivation of efficient target processes. Responsibilities included structured documentation of current partner sales processes, identification of optimization opportunities, analysis of process challenges, development and evaluation of future process scenarios, modeling of resource requirements, and preparation and presentation of results to management.

Process Analyst | COO Planning & Steering

E.ON Energie Deutschland GmbH

Optimization and automation of planning processes in the finance department through analysis of current processes and the development of recommendations for an automated solution. Responsibilities included recording, analyzing, and documenting existing planning processes, evaluating practical implementation, consulting with stakeholders, analyzing data storage systems and tools, developing recommendations for automation, creation and maintenance of the project schedule and milestone plan, and ongoing progress monitoring and reporting to senior management.

Go-to-Market Manager | Sales & Marketing (B2C, B2B) | Tech | IT | Operations

helloFiber GmbH

Managing and optimizing strategic and operational sales activities, as well as developing and coordinating efficient processes for FTTH deployment. Responsibilities included supporting management in steering strategic and operational goals, liaising with stakeholders, overseeing budget planning and compliance, planning and tracking milestones and sales campaigns, preparing reports and presentations for executive management and investors, developing and optimizing operational processes for FTTH expansion phases, cross-functional coordination, and modeling processes in Camunda.

Business Development Manager | Customer Processes | Sales and Campaign Management | Customer Journey

Avacon Connect GmbH

Managing and optimizing sales activities, as well as further developing customer processes throughout the customer journey in FTTH expansion. Responsibilities included supporting and managing sales partners, coordinating sales targets and commission models, developing and managing sales campaigns, monitoring sales budgets and milestones, preparing regular reports for senior management, further development and optimization of customer processes, cross-functional collaboration with internal stakeholders and external service providers, and planning and organization of meetings and workshops.

Business Analyst | Process Analysis & Optimization | Customer Journey

Eon Bayreuth

Harmonization and optimization of processes for identifying and resolving empty facilities to achieve a sustainable increase in quality, quantity, and process efficiency across all service providers. Responsibilities included analysis, documentation, and visualization of existing process flows, evaluation of processes based on KPIs, analysis and evaluation of heterogeneous data sets, development and implementation of best-practice approaches for process harmonization, preparation of regular reports, development of process descriptions and checklists, organization and facilitation of workshops, and analysis of existing customer journeys and touchpoints.

Senior Project Manager | PMO | Process Analysis & Optimization | Energy & Telecommunication

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