03.09.2026 aktualisiert
RI
Premiumkunde
100 % verfügbarProgram Manager
Utrecht, Niederlande
Niederlande
Bachelor of Science – IT SourcingSkills
ServiceNow Security OperationsChange ManagementCertified Scrum Product OwnerEMC Proven Professional CertificationProgrammablaufplanIBM Service Management FrameworkIt Service ManagementService Portfolio ManagementProject Management SoftwareSystem Center Configuration ManagerProgram Management ProfessionalPräsentationsprogrammeSoftware-ProduktmanagementProgramm-ManagementProgrammierumgebungen
Program Manager with a strong track record in ServiceNow implementations, ITSM, CMDB, CSM, Managed Services transition, and digital transformation delivery. Known for clear vision, structured execution, and turning complex delivery challenges into practical, controlled, measurable outcomes.
Led and supported multiple high-impact engagements across healthcare, public sector, and mobility industries, with a strong focus on scope control, executive reporting, release governance, stakeholder alignment, risk management, and transition to operations.
Core strengths: program delivery governance, scope control, RIDAC, release control, executive stakeholder management, C-level reporting, and continuous improvement. Specialist-level Agile/Scrum and ITIL practitioner.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2026
Sprachen
EnglishverhandlungssicherDutchMuttersprache
Projekthistorie
ServiceNow CSM implementation, scope validation, release governance, MVP control, data migration, and Managed Services transition.
ServiceNow implementation across IT/Facility Management processes, AFAS integration, Service Portal, testing, go-live, and hypercare.
CMDB/VTP delivery, data validation, release runbook, resource alignment, and Databricks/ServiceNow integration coordination.