24.08.2026 aktualisiert

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Exec. Consultant, Advisor, Interim Manager, Enterprise Architect, Ecommerce, Digital Expert

München, Deutschland
Weltweit
Bachelors of Science & Technology
München, Deutschland
Weltweit
Bachelors of Science & Technology

Profilanlagen

Paul_Webster_CV_DE.docx
Paul_Webster_CV_EN.docx

Skills

Configure, Price, QuoteInnovationAgile MethodologieAtlassian ConfluenceAtlassian JiraGeschäftsprozesseCloud ComputingEXEC (Scripting Language)E-CommerceInterim ManagementOperational ExcellenceSalesforce.ComSAP ApplicationsStakeholder ManagementTOGAFCoaching und MentoringProjektlieferung
Dynamic and results-oriented Senior IT Architect, IT Project Manager, Business Analyst, and Technology Consultant with over 25 years of international experience in successfully executing complex IT transformation projects. By merging extensive technical expertise with strategic insight, I craft innovative digital solutions tailored for leading companies across diverse industries. Renowned for my operational excellence and forward-thinking approach, I am recognized for my ability to inspire stakeholders, seamlessly implement complex integrations, and drive sustainable optimization of business processes.

In the past 15 years, my accomplishments include:
  • Consistently achieving 100% project delivery on time and within budget, as scoped and designed, without requiring excessive management oversight.
  • Maintaining an impeccable record with zero priority one or two incidents on services produced and managed.
  • Delivering 100% of all projects punctually, with many completed ahead of schedule.
  • Meeting 100% of budget expectations, with over 95% of projects consistently reaching this benchmark.
  • Encountering zero change requests, resulting in no additional costs for any projects.
  • Leading 90% of managed or staffed teams to deliver results more swiftly and accurately than competing teams, enabling proactive support to other teams and facilitating the expansion of initial requirements.

Sprachen

DeutschMutterspracheEnglischMuttersprache

Projekthistorie

Agentic AI Solution Architect

Solvd GmbH

Versicherungen

250-500 Mitarbeiter

As the Solution Architect for Agentic AI in auto claims processing, I led global customer delivery implementations, encompassing solution design and detailing, multi-tenancy, process flows, integration with third-party solutions, and localization requirements.

Key Responsibilities
  1. Architectural Analysis: Conducted in-depth analysis of business requirements, managing requirements and creating detailed specifications.
  2. Service Definition: Developed comprehensive technical definitions for services and integration contracts.
  3. AI Process Management: Automated AI process management, focusing on analysis, optimization, and continuous improvement.
  4. Requirements Gathering: Facilitated requirement-gathering sessions and analyzed business processes to identify optimization opportunities.
  5. Agile Collaboration: Employed agile methodologies, working closely with stakeholders to ensure alignment and responsiveness.
  6. Technical Support: Assisted senior management with technical analyses and deliverability assessments.
Key Technologies
AWS, Agentic AI, Datadog, Livekit, LangGraph, Tyk, Miro, Draw.io, Confluence, Jira, Teams, Gitlab, LangGraph

Sr. Business Analyst

Hilti AG

Industrie und Maschinenbau

500-1000 Mitarbeiter

I worked on the Hilti Cloud Platform, a microservices application that integrates SAP HANA and Salesforce to support finance operations and sales collaboration. My responsibilities involved conducting comprehensive analyses of business requirements and translating them into detailed functional and technical specifications. I provided strategic guidance on architecture implementation, ensuring that the integration solutions and data exchange processes effectively met the systems, services, and organizational needs. I actively engaged in the design and optimization of processes, leveraging a diverse set of technologies to enhance functionality and performance, with a particular focus on cloud services and harmonizing integrations.

Key Responsibilities
  • Business requirement technical analysis
  • Stakeholder Collaboration
  • Product Owners collaboration on product backlog
  • Requirement-gathering sessions
  • Analyse and document business processes
  • Facilitate Agile ceremonies
  • Translate business requirements into technical specifications
  • Drive continuous improvement
  • Risk assessment and management
  • Agile Methodology
     
Key Technologies
SFDC, Java with Play Framework, AWS Lambda, SQS, Kinesis, Elasticache, and RDS Ansible, Terraform, and Bamboo, SAP BW, Teams, Jira, Confluence

Enterprise Architect

ePrimo

Energie, Wasser und Umwelt

500-1000 Mitarbeiter

Sr. Project Manager

Leica Camera AG

Konsumgüter und Handel

500-1000 Mitarbeiter

I successfully implemented a global B2B order management platform. I was responsible for developing B2B digital order management services through proficient requirements management, which included defining performance reports, prioritizing requirements, and directly reporting to senior management. I closely collaborated with business and product owners, as well as IT stakeholders, to ensure seamless integration and continuous development of the platform, with a strong emphasis on cloud services and harmonizing integrations.
The B2B platform included integration with SAP BW, Material Master, BOM, and configurations, along with the expansion of material definitions and localization. I created a product information front-end service that featured inventory and variant pricing models, including account and order management.

Key Responsibilities
  • Business Alignment
  • Stakeholder Engagement
  • Process Optimization
  • Technology Integration
  • Data Management
  • Change Management
  • Development Management
  • Agile Methodology

Key Technologies
SAP ECC-SD, S/4HANA, Shopware B2B, AWS, Teams, Jira, Confluence

Technical Project Manager

E.ON SE

Energie, Wasser und Umwelt

500-1000 Mitarbeiter

I conducted a comprehensive mapping and optimization of end-to-end system infrastructures to streamline customer billing. I performed in-depth analyses and documented distributed, event-based systems interfacing with billing and accounting systems for both B2X commodities and non-commodities customers. I acted as the business interface with cross-functional teams, subject matter experts, and IT architects to drive seamless integration and enhance operational efficiency, focusing particularly on cloud services and integration management.

Key Responsibilities
  • Strategic Alignment
  • Operational Efficiency
  • Performance Metrics
  • Stakeholder Communication
  • Risk Management
  • Agile Methodology

Key Technologies
Jira, Confluence, SAP S/4HANA, Salesforce, SFDC, MS360, Powercloud, mulesoft, splunk , Azure

Technical Product Owner and Architect

The Marcom Engine GmbH & Co. KG.

Automobil und Fahrzeugbau

250-500 Mitarbeiter

I led the strategic design and technical blueprinting for BMW Group's customer-facing marketing asset transaction platform. I spearheaded the business architectural framework and specifications aimed at optimizing B2C marketing asset transactions. I successfully implemented automated production processes and oversaw digital marketing controls across various media channels, including a significant transformation to social media platforms, to enhance customer engagement and brand visibility.

Key Responsibilities
  • Business Requirements Alignment
  • Scalability and Performance
  • Data Security and Compliance
  • Integration and Interoperability
  • Transformation Leadership
  • Risk Management
  • Technology Integration
  • Collaboration and Communication
  • Innovation and Continuous Improvement
  • International Compliance
  • SAFe Agile Methodology

Key Technologies
Unreal Engine, Adobe AEM Content, PIM, OpenText, Commercetools, SFDC, Azure

Project Manager

diconium digital solutions GmbH

Internet und Informationstechnologie

50-250 Mitarbeiter

I led and directed global cross-functional teams in front-end application development for key B2C commerce clients. I oversaw program costs, managed budgets, and ensured the successful delivery of projects. I handled conflict resolution effectively, taking charge of both technical and business logic deliveries for project teams. I played a pivotal role in overall project control by maintaining clear communications and monitoring program timelines, scope adherence, quality benchmarks, and budget allocations. My efforts focused on cloud services and integrations harmonization to meet and exceed business objectives, with direct reporting to corporate management.

Key Responsibilities
  • Strategic Planning
  • Transformation Leadership
  • Stakeholder Management
  • Risk Mitigation.
  • Resource Management
  • Quality Assurance
  • Communication
  • Post-Implementation Support
  • Agile Methodology

Key Technologies
Adobe AEM, REACT, SAP Commerce Cloud, SAP Cloud

Technical Product Owner

Telefonica S.A.

Telekommunikation

500-1000 Mitarbeiter

I led the strategic development of indirect sales (B2B) applications within a large transformation and migration program as the Technical Product Owner. I oversaw the formulation of requirements, defined product implementation strategies, and collaborated with service delivery partners to ensure the successful deployment of both back-end and front-end applications. I prioritized business objectives, streamlined processes, and facilitated seamless collaboration between technical teams and business stakeholders. My work focused on driving efficient and effective B2B sales operations, with a strong emphasis on cloud services and integrations harmonization.

Key Responsibilities
  • Requirement Definition
  • Product Strategy
  • Solution Design
  • Cross-Functional Collaboration
  • Vendor Management
  • Quality Assurance
  • Performance Monitoring (KPIs)
  • Change Management
  • Stakeholder Engagement
  • SAFe Agile Methodology

Key Technologies
SAP S/4HANA, Salesforce, Powercloud, Salesforce CPQ, Confluence, Jira

Technical Product Owner

E.ON SE, a European electric utility company.

Energie, Wasser und Umwelt

1000-5000 Mitarbeiter

Led the Strategic Development of Mission-Critical Application Services for Non-Commodities Business Operations within a Large-Scale New Business Operations of 9 Regional product lines including e-Charging Station, Solar, Heat Pumps Transformation and Migration Program, with direct reporting to corporate management. Oversaw software development teams. Managed team growth and cultivated talent while spearheading business and technical architectural design, and specifications, and agile project delivery tailored to meet the unique needs of diverse European business units.

Key Responsibilities
  • Strategic Planning
  • Stakeholder Engagement
  • Requirement Assessment
  • Solution Design
  • Cross-Functional Coordination
  • International Compliance
  • Change Management
  • Performance Measurement
  • Risk Management
  • Continuous Improvement
  • Agile Methodology

Key Technologies
Adobe AEM, Magento, PIM, Azure, Confluence, Jira, Salesforce, MS360, CCOP protocol standard,

Technical Product Delivery Manager

Dormakaba Holding ag

Industrie und Maschinenbau

50-250 Mitarbeiter


I orchestrated the successful migration of the B2B SAP Commerce platform from an on-premise/private cloud setup to SAP Cloud as part of a large-scale transformation program. I directed a diverse team of project managers, architects, business analysts, and development teams across offsite, nearshore, and onsite locations to ensure a seamless transition and efficient delivery. My focus was on aligning technical objectives with overarching business strategies to drive value and innovation throughout the migration process.
Key Responsibilities
  • Business Strategy Alignment
  • Stakeholder Management
  • Requirement Definition
  • Product Roadmap Development
  • Market Research and Analysis
  • Risk Assessment and Mitigation
  • Cross-Functional Collaboration
  • Agile Methodology

Key Technologies
SAP Commerce (hybris) PIM, SAP MDM, SAP S/4HANA

Senior Principal Technology Architect

Infosys Limited

Internet und Informationstechnologie

>10.000 Mitarbeiter

As a Senior Principal Technology Architect at Infosys, I focused on driving business outcomes in large-scale new business operations and transformation programs, with direct reporting to corporate management. As a part of the German leadership team, I led end-to-end operations, including spearheading new business development, shaping country-specific architectures, and mentoring digital practices. By offering expert advice and consultancy to executive management, I ensured the achievement of organizational objectives aligned with business imperatives. I successfully coordinated and delivered multi-million-euro projects and digital transformation programs, optimizing technology infrastructures and enhancing operational efficiency by identifying and implementing process improvements. Additionally, I played a crucial role in establishing a pioneering digital innovation studio to capitalize on opportunities in emerging technologies. I led the preparation of impactful public presentations and drove new technology initiatives, navigating internal business model transitions and managing resource allocations. Furthermore, I drove sales, pre-sales efforts, and international business development programs to support the company's growth and expansion strategies.

Key clients at Infosys:
Soft/Hardware Development: Sony,  AIMIA
Transportation Mfg.: Ford, AGCO, VW, BMW, Volvo, CNH, Airbus, Daimler
Telecommunications:Vodafone
Manufacturing: Kering Group, Royal Canin,  BASF,  ABB, Siemens, Hershey, Syngenta, Adidas, BSH, RICOH
Pharmaceuticals: Fresenius Kabi, Astra Zeneca, Carestream, Novartis
Banking: UBS, DNB, Deutsche Bank
Retail: Metro, Bilka – DANSK Supermarket
Others: eon, BMG, Canada Post, RWE
           

Global Technology Director for Infosys Limited

Ford Motor Company - Infosys Limited

Automobil und Fahrzeugbau

>10.000 Mitarbeiter

In my role at Ford for Infosys, I managed a large-scale digital transformation program for new business operations. I led teams across the USA, England, and India. I spearheaded and oversaw the B2C digital transformation program for Ford's groundbreaking "Edison" project, specifically focusing on the launch of the Mustang 727, Ford's inaugural all-electric vehicle introduced in November 2019. A key accomplishment was developing a unified platform to consolidate all Ford vehicle lines globally, integrating essential services such as SAP Cloud Commerce, Adobe AEM, Ford Pay, and various internal backend and frontend systems that encompassed product specifications and configurations, transaction management, and commerce services to enhance the customer experience and streamline operations on a global scale.

Global Technology Director for Infosys Limited

AGCO - Infosys Limited

Automobil und Fahrzeugbau

5000-10.000 Mitarbeiter

In my role at AGCO for Infosys, I was responsible for overseeing a significant digital transformation program for new business operations, with reporting responsibilities to corporate management. I led diverse teams across Germany, Switzerland, England, the USA, and India. The pivotal focus of my role was to architecturally define and manage the digital transformation initiative for the company's machine sales and post-sales parts and services, catering to both B2B and B2B2C segments. I strategically devised program solutions that encompassed the implementation of SAP CPQ, along with SAP Hybris e-commerce and PIM (Product Information Management). Noteworthy achievements included orchestrating extended enterprise architecture coordination among the program's eight tracks, which covered three key areas: 1) product configurator Salesforce CPQ, 2) customer-facing interfaces that included CRM, marketing automation, and customer portals, and 3) foundational digital infrastructure comprising digital analytics, master data management, data enablement, microservices integration via Mulesoft, SAP S/4HANA, and digital asset management (DAM) to enhance operational efficiency and optimize customer experience.

Senior Principal Technology Architect

Infosys Limited

Internet und Informationstechnologie

>10.000 Mitarbeiter

In my role as a Senior Principal Technology Architect overseeing a significant new business operations digital studio initiative program and directly reporting to corporate management, my responsibilities included overseeing the establishment and development of the company's Innovation Center. This state-of-the-art facility served as a multi-purpose experience lab and housed the first European hub for AI and automation. I led the initiative to recruit and build a team of over 150 digital experts who, in collaboration with nearshore and offshore studios, spearheaded go-to-market strategies, solution development, and delivery management for priority accounts, transformation opportunities, and large complex deals. This expansive endeavor culminated in the successful launch of the Innovation Center in Berlin, Germany in September 2016, marking a significant milestone in the company's digital innovation journey.

Senior Principal Technology Architect for Infosys Limited

AMWAY Korea - Infosys Limited

Konsumgüter und Handel

5000-10.000 Mitarbeiter

In my role at Amway for Infosys I was responsible for overseeing a significant new business operations digital transformation program with reporting responsibilities to corporate management, I conducted a comprehensive audit of existing services. I strategically defined the digital migration strategy tailored for the Eastern Asia market, meticulously selecting application solutions and Service Integration Points (SIPs) to drive operational efficiency and business growth.

Senior Principal Technology Architect for Infosys Limited

SONY - Infosys

Konsumgüter und Handel

5000-10.000 Mitarbeiter

In my role at Sony for Infosys, I was tasked with leading a significant digital transformation program for new business operations, with direct reporting to corporate management. I conducted a strategic analysis of the ongoing MOLT Gaming platform program for the pre-launch of PlayStation 5. This initiative focused on delivering and seamlessly integrating a global Product Information Management (PIM), Digital Asset Management (DAM), and content portal system to strengthen the company’s digital product supply chain. A crucial aspect of my work was the evaluation of CPQ product configurations, SAP Hybris PCM, third-party pricing models, localization, SAP S/4HANA, and OpenText integration. I emphasized core functionalities such as Master Data Management (MDM), product lifecycle management, digital asset management, and pricing management to optimize operations and enhance digital content delivery from partners to channel publication.

Senior Principal Technology Architect for Infosys Limited

Kering - Infosys Limited

Konsumgüter und Handel

5000-10.000 Mitarbeiter

In my role at Kering for Infosys, I managed strategic initiatives across France, Italy, and England. I led product development initiatives, defined architectural design strategies, and orchestrated delivery approaches. Notably, I played a key role in designing a comprehensive B2C digital transformation solution for the DaVINCI eCommerce project, which involved enterprise audits of individual brand systems, product management processes, and point-of-sale systems. Integral to this transformation was the design and implementation of the SAP Hybris e-commerce platform and Apigee, leveraging cloud services and microservices architecture.

Moreover, I delivered corporate presentations detailing the transformation approach and maturity levels, actively contributed to the creation of RFP materials, and conducted audits of Service Integration Points (SIPs). Additionally, I systematized the transformation efforts within the "Edmond" program, focusing on the SAP backend transformation project SAP S/4HANA. Collaborating closely with larger enterprise architecture groups, I ensured alignment with overarching business objectives and technological advancements.

Global Technology Director for Infosys Limited

Fresenius Kabi - Infosys Limited

Pharma und Medizintechnik

>10.000 Mitarbeiter

In my role at Fresenius Kabi for Infosys, I managed teams in Germany and India as part of a new business operations digital transformation program. One key project I led was "Allegro," a global SAP Hybris B2B digital transformation initiative that included SAP S/4HANA customized for the Pharma and Medical Device divisions. I played a pivotal role in spearheading the e-commerce platform initiative, overseeing both business and technical platform design management to ensure successful delivery. By aligning technology solutions with business objectives, I significantly enhanced the digital capabilities of the Pharma and Medical Device divisions, fostering improved customer experiences and operational efficiency within the company.

Global Technology Director for Infosys Limited

BASF - Infosys Limited

Industrie und Maschinenbau

>10.000 Mitarbeiter

Managed teams in Germany and India. Part of the “Maglis” program where I defined, managed, and produced SAP hybris PIM Product Catalog system as a chemical product catalog management system. A combination of three types of functional catalogs – chemical products, crops, and targets. BASF internal users use the system to enrich and maintain information related to products, crops, and targets, and maintain their associations, keeping end-users (grower) in focus.

Principal Technology Architect for Infosys Limited

DNB ASA - Infosys Limited

Banken und Finanzdienstleistungen

>10.000 Mitarbeiter

In my role at DNB for Infosys in my role within a new large business operations digital transformation program, I successfully led teams in Norway and India. Engaged in a strategic assessment and change management endeavor, the focus was on establishing a target sourcing and operating model for the e-platform portfolio. This involved defining scalable and cost-effective delivery capabilities while outlining clear roles and responsibilities for internal and external stakeholders. Furthermore, flexibility in sourcing strategies was assessed to support tactical development and integration initiatives with external partners and niche vendors, ensuring no compromise on service quality. The initiative also included defining and implementing an architecture digitalization plan while identifying growth opportunities for DNB personnel.

Interim Global Engineering Manager for Infosys Limited

AIMIA - Infosys Limited

Medien und Verlage

1000-5000 Mitarbeiter

In my role at AIMIA for Infosys I worked across teams in England, Canada, and India to craft and implement a comprehensive and agile bespoke software development strategy for AIMIA's global application commercial development. The endeavor encompassed engineering production management, architectural design and governance, data design and management, deployment design and management, as well as configuration design and management. A key focus was on aligning technological development with business objectives to drive efficiency and enhance the overall commercial application landscape for AIMIA on a global scale.

Principal Technology Architect for Infosys Limited

AstraZeneca

Pharma und Medizintechnik

>10.000 Mitarbeiter

In my role at AstraZeneca for Infosys Incorporated teams within Sweden, England, and India to oversee a substantial 38€ million program involving 17 critical applications, eight middleware components, nine infrastructure services, and four support processes for 12 impactful initiatives, ongoing projects, and Service Integration Points (SIPs). Focused on successful program management, design, and delivery, ensuring efficient utilization of resources and alignment with strategic business objectives within the digital transformation and migration initiative.

Global Technology Director for Infosys Limited

Dansk Supermarked - Infosys Limited

Konsumgüter und Handel

5000-10.000 Mitarbeiter

In my role at Dansk for Infosys I led teams in Denmark and India throughout the lifecycle of implementing Infosys' inaugural enterprise hybris eCommerce platform for Denmark's prominent retailer. Managed the architecture, program design, and delivery of the hybris multi-channel commerce platform, amplifying the capabilities of the hybris order management solution. This transformation occurred as Dansk shifted backend services from IBM to SAP, S/4HANA, enhancing operational efficiency and customer engagement in alignment with the business strategy

Executive Consultant

CGI Deutschland GmbH
I enhanced operational effectiveness and efficiencies by introducing change management tools and implementing new business models in my capacity as Executive Consultant within a comprehensive new business operations digital transformation program, reporting directly to corporate management. I orchestrated the redirection of divisional business models, incorporating new products, services, and innovative application development strategies. I managed the delivery of architecture, development, and IT services while establishing robust governance practices to ensure operational readiness. I spearheaded the identification of business requirements and the strategic planning of technical solutions, complemented by thorough audits of business operations. Additionally, I formulated a comprehensive technology education strategy for staff, conducted in-depth business analysis, and established new revenue streams to drive profitability and foster sustainable growth within the organization.

Executive Consultant for CGI Inc.

Edeka

Konsumgüter und Handel

5000-10.000 Mitarbeiter

lead design, management and Implementation of PIM (product Information management) solution.

Executive Consltant for CGI Inc.

Peter Justesen Company

Konsumgüter und Handel

500-1000 Mitarbeiter

Managed teams in Germany and Denmark. Strategic consultation, organizational business transformation, change management for online transformation. PIM implementation and logistics management redesign.

Executive Consultant for CGI Inc.

Conrad

Konsumgüter und Handel

1000-5000 Mitarbeiter

Lead architecture design for e-commerce transformation program with SAP backend and front-end services.

External Advisor

CIO neckermann.de GmbH

Managed the optimization of all e-commerce activities by identifying areas of concern, providing improvement recommendations, and implementing effective strategies and measures. Coordinated end-to-end business operations, including strategic initiatives and relations with key vendors. Collaborated with the executive management to advance company goals and streamline business practices through the development and implementation of effective strategies. Worked on Neckermann.de platform stabilization task force and core data structure design.

Platform Manager

Arcandor AG Corperation; Primondo Operations GmbH
Architecture:
Primary IT-Software and Hardware Architect for Quelle.de
Controlling for executive management

Architectural consulting and management for numerous national and international business units in
commercial B2C and B2B Solutions
Coordination and presentation of all architectural processes

95% of all architectural projects taken up to the maturity of project
Strategic cost management and quality management

All qualified projects completed with 100% of the expected solution



Platform Management:
Software and hardware management
Cost control, monitoring and management of service

Platform testing and optimization management



Business Development:
Built an architecture board and Asset Management processes
Crisis management

Generated synergies between business and IT units at the national and international level

Managing Consultant

Software-Architect; EDS Itellium GmbH
Architecture:
Development and management of front-end and back-end architecture for Quelle.de
Standardization and guidelines for programming

Software architecture for commercial B2C & B2B solutions in the national and international
Design the development of middleware services


Platform Development:
Projects Controlling
Analysis and consolidation of multiple platforms

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