07.05.2026 aktualisiert
100 % verfügbar
Technical Solution Consultant | Product Owner | Customer Experience | Customer Success
Kirchzarten, Deutschland
Weltweit
M.Sc. Engineering and ManagementSkills
InnovationAdobe ExperienceKünstliche IntelligenzSoftware-PlattformKünstliche Neurale NetzwerkeBusiness MarketingContent ManagementCertified Scrum Product OwnerPersonalisierungTechnologiestrategienSalesforce Marketing CloudStrategieausführungSolution ArchitectureGenerative AITOGAF
Core Expertise & Focus
Expert in orchestrating complex AI and CX transformations for enterprise accounts. I specialize in bridging the gap between solution design, technical delivery, and tangible business value. Combining a strong technical foundation in MarTech with a deep understanding of Agentic AI, I transition customer initiatives from early concepts to scalable, high-ROI solutions.
Digital Experience (DX) & Solution Architecture
- Adobe Experience Cloud (AEM, AIO, AJO, Target)
- Salesforce Marketing Cloud
- Backend & API Integration (MuleSoft, OAuth 2.0)
- Enterprise Architecture Frameworks (TOGAF)
- Content Supply Chain Management (focus on Automotive/Enterprise)
AI Transformation & Generative AI
- Orchestration of Agentic AI & Conversational AI
- Generative AI for content creation & automation
- AI-driven Personalization at Scale
- Identification of incremental automation opportunities
Enterprise Engagement & Strategic Advisory
- Value Realization & ROI Optimization
- GTM Strategy & Account Expansion
- Tech Translation (Communicating complex tech to C-Level/Business)
- Cross-functional Leadership & Stakeholder Management
- Value Design Methods
- License/Business Models
Digital Strategy & Product Management
- End-to-end Product Ownership
- Digital Product Development (Ideation to market launch)
- Strategic Roadmapping & feature prioritization
- Agile Project Management
- Requirements Management
- Intersection management between engineering and business strategy
Erfahrung
Berufserfahrung5 - 10 Jahre
Freelancer seit2023
Sprachen
DeutschMutterspracheEnglischverhandlungssicher
Projekthistorie
Building the tech-stack for personalized customer communication across In-Car, App & Web. We have developed a Content-Supply-Chain, that brings together people, tools, and workstreams to effectively create, personalize, preview, deliver, and measure content.
Accelerating the adoption of customer engagement features in mobile and In-Car apps to enable personalized interaction with millions of users.
• Enabled business teams to grow revenue from digital services
• Expanded digital sales capabilities
Operationalization of the email marketing vision at Porsche AG