02.11.2026 aktualisiert

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Operations & Creative Support for Small Brands | Berlin

Kleinmachnow, Deutschland
Weltweit
Master of Arts in International Affairs
Kleinmachnow, Deutschland
Weltweit
Master of Arts in International Affairs

Profilanlagen

Natalie_Oakes_CV_Freelance.pdf

Skills

EditingAutomatisierungProzessoptimierungCRM-SystemeProjektmanagementStakeholder ManagementCopywritingPressearbeit
Operations and creative support for small brands and founders.

Operations and processes: CRM setup and maintenance (Attio), workflow automation, process design, sales and customer data analysis, seasonal and quarterly planning, Notion and Airtable setup, AI tools (Claude) for everyday workflows

Marketing, social media, and press: social media content and channel planning (Instagram, Pinterest, Substack), press plans, press outreach, gift guide outreach, newsletters

Design and creative: visual content for social media, brand materials

Events and project coordination: event operations, delegation support at high-level political conferences, schedule and stakeholder coordination, project management

Experience: freelance operations and growth work for Tom Àdam, a Berlin-based luxury loungewear brand; communications at USAID; policy and stakeholder coordination for the U.S. Department of Defense; editor at the European Relations Association; liaison officer at political events such as the Berlin Global Dialogue

Languages: English (native), German (B1)

Erfahrung

Berufserfahrung5 - 10 Jahre
Freelancer seit2025

Sprachen

DeutschgutEnglischMuttersprache

Projekthistorie

Operations & Growth Lead

Tom Àdam
Built the brand’s first CRM and automated its weekly workflows. Ran its first sales analysis and wrote the quarterly operating plan. Audited sales and press records and drafted the follow-up outreach. Planned social media content and press.

Operational Support

Hallesches Haus
Operational support for events such as weddings.

Liaison Officer

Support senior government officials at high-level political conferences, including the Berlin Global Dialogue and Hamburg Sustainability Conference, coordinating schedules, communication and protocol.

Kontaktanfrage

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