03.08.2026 aktualisiert

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Senior Project Manager | German & Australian Citizen

Düsseldorf, Deutschland
Weltweit
Bachelor of Information Technology
Düsseldorf, Deutschland
Weltweit
Bachelor of Information Technology

Über mich

I have over 22 years of experience in the IT industry and a 14-year track record of leading projects across Europe & Australia. I’ve successfully led projects in industries such as manufacturing, banking, public service. My focus is on infrastructure, digital transformation, process optimization.

Skills

ProzessoptimierungChange ManagementCloud ComputingProjektplanungForecastingIndustrieproduktionPRINCE2IT-Projektmanagement
I have over 22 years of experience in the IT industry and a 14-year track record of leading medium to large-scale projects across Europe and Australia — bridging cultures, teams, and technologies.

As a Dual Citizen of Germany and Australia, I have the flexibility to travel and work seamlessly between both regions. I thrive in international environments and enjoy collaborating with global teams, bringing together diverse perspectives to deliver smart, scalable solutions.

I’ve successfully led projects in industries such as manufacturing, banking, and public service. My focus areas are infrastructure, digital transformation, and process optimization — always with a clear goal: creating real, measurable impact.

I’m known for my structured approach, perseverance, and ability to lead teams and stakeholders through complex projects — on time and on budget. I align business goals with innovative tech solutions to boost digital transformation & performance, drive efficiency, and improve customer satisfaction.

My strengths are strong stakeholder management, critical thinking, and a practical problem-solving mindset. I lead with clarity and integrity, fostering strong collaboration in cross-functional teams.

Sprachen

DeutschMutterspracheEnglischverhandlungssicher

Projekthistorie

Senior Project Manager

Siemens Energy

Industrie und Maschinenbau

>10.000 Mitarbeiter

  1. Digital Field Services & Mobile-First Strategy:
  2. Orchestrated the replacement of paper-based processes by introducing tablets and digital documentation directly on-site. This enabled real-time data capture and comprehensive documentation for field service personnel.
  3. User-Centric Design:
  4. Collaborated directly with site personnel to immediately optimize software requirements. This approach ensured maximum user acceptance and seamless integration into field service workflows.
  5. Automated Site-Outage Documentation:
  6. Directed the extension of a central integration platform that automatically aggregates data from systems such as SAP, Salesforce, and SharePoint. This resulted in significant time savings and less errors by eliminating manual data research and guaranteed operational continuity for technicians at remote locations without reliable internet access through synchronized offline data.

Senior Project Manager

TK Elevator former Thyssenkrupp

Industrie und Maschinenbau

>10.000 Mitarbeiter

TK Elevator (former Thyssenkrupp):
Orchestrated a total IT infrastructure build-out for a cutting-edge production site in Esslingen, ensuring 100% operational readiness for the factory relocation on day one.
  1. Office & Infrastructure Relocation:
  2. Led the planning and implementation of modern collaborative environments, including advanced meeting room technology and shared-desk solutions for optimized space utilization.
  3. Data Centre Deployment:
  4. Oversaw the construction of two new data centres featuring integrated cooling, fire protection, and redundant UPS systems to support 24/7 operations.
  5. Technical Ecosystem Management:
  6. Standardized complex site systems including network equipment, access control, mobile signal boosters, and time-recording systems.
  7. Digital Consolidation:
  8. Executed server and cloud rationalization strategies alongside new warehouse solutions to streamline the local IT footprint.

Senior Project Manager

Banken und Finanzdienstleistungen

1000-5000 Mitarbeiter

Relocated from Australia back to Europe and managed projects for various companies as freelancer.
Projects:
  1. Digital transformation projects to reduce bureaucracy, enhance efficiency and automate tasks.
  2. Implementation of a Document Management System to digitise, store, and manage documents electronically.
  3. Implementation of Cloud-Based Collaboration Tools such as M365.
  4. IoT sensors implementation to collect data and enable real-time monitoring and control in Smart Buildings (space utilisation, occupancy, temperature).

Senior Project Manager

Cenitex

Öffentlicher Dienst

500-1000 Mitarbeiter

Projects:
  1. Implementation of Citrix Digital Workspace and Microsoft 365 rollout.
  2. Implementation of call recording systems (NEC) including installation of new HP servers to conduct phone and videoconference hearings.
  3. Set up of new comms rooms including switches, servers, cabling, power...

Other responsibilities:
  1. Delivered ICT services to the Australian Government.
  2. Improved existing processes / methodologies and implemented best practices in collaboration with PMO.
  3. Coached project managers to build high performing and supportive teams.

Senior Project Manager

National Australia Bank (NAB)

Banken und Finanzdienstleistungen

>10.000 Mitarbeiter

As part of the National Australia Bank OneNAB Smart Workplace Transformation Program, I led the development of a mobile workplace App ($10m, 11k users) providing a single interface to complete common workplace interactions and tasks across three new commercial Smart Buildings. This was achieved by linking the App to existing and new workplace services such as:
  1. Booking meeting rooms and spaces
  2. Initiating virtual meetings (Zoom, Teams)
  3. Registering visitors (Access Control)
  4. Booking and managing lockers
  5. Navigating around the building (Wayfinding)
  6. Raise service requests (ServiceNow)
  7. Enabling people to receive assistance / alerts / notifications (e.g. emergency alerts)

Benefits:
  1. Enhanced staff experience and productivity which drove an increase in employee satisfaction and led to improved staff retention and greater customer focus.
  2. Automation of every-day tasks.
  3. No need to use or install native apps for each service / system.
Phase 2 included broader enterprise services such as human resources activities (e.g. leave requests), identifying subject matter experts, social connectivity, booking wellness classes and ordering food / beverages.

Senior Project Manager

Sportsbet former CrownBet

Internet und Informationstechnologie

>10.000 Mitarbeiter

  1. Rollout of AV equipment (video walls) for 1200 venues displaying live TV and marketing material.
  2. Led the RFP supplier selection process for the $300m cutting-edge project.
  3. Managed the development of a new customer facing mobile app allowing for better customer engagement.
  4. Built a POC and pilot site including CMS system, digital signage, AV equipment, POS components, internet & Wi-Fi services, beacon & geo-location technology, Cisco appliances, commercial displays, and furniture.
  5. Evaluated findings learned from POC and pilot, introduced improvements to reach business goals and to ensure superior customer experience.

Senior Infrastructure Engineer

Sportsbet former CrownBet

Internet und Informationstechnologie

>10.000 Mitarbeiter

Managed following projects (details below):
  1. Optimisation of procurement and asset management processes.
  2. Improvement of the IT Service Centre (customer satisfaction, SLAs, KPIs).
Other responsibilities:
  1. Led the IT Service Centre.
  2. Responsible for IT procurement.
  3. Provided level 3 support and user training.
  4. Served as the expert for managing various systems and tools.

Project details:
Optimisation of procurement and asset management processes:
Inconsistent and inefficient procurement processes caused some issues within CrownBet's IT department. I implemented a process where staff needed to raise tickets through Jira when requiring IT equipment. Following that process, the IT helpdesk was using Jira to keep track of orders and request approvals before initiating the purchase. The asset management was also improved using Jira by linking assets to requests and asset details could be seen right from the linked tickets (for asset tracking / warranty purposes etc.).

Project Manager / Account Manager

Tech Away IT Solutions

Internet und Informationstechnologie

10-50 Mitarbeiter

Managed following project (details below):
  1. Restructured the IT help desk and implemented an RMM, PSA and ticketing system on Hyper-V Server.

Other responsibilities:
  1. Built and managed relationships with customers and run initiatives which grew customer base by 80%.
  2. Provided IT consultant services and operated as key point of contact for customers.
  3. Managed the IT Service Desk for one major client.
  4. Identified, investigated, and analysed business processes, procedures and work practices in clients' environments and implemented optimal business practices.
  5. Liaised with customers and vendors to determine business requirements and implemented solutions.

Project details:

Restructured the IT help desk and implemented an RMM, PSA and ticketing system on Hyper-V Server:
Fast growing of Tech Away’s customer base made it necessary to restructure the IT help desk and implement an RMM, PSA and ticketing system. MSP Manager is a cloud-based service management software that integrates with N-central, it allowed us to create tickets based on N-central monitoring alerts. Those systems linked together enabled our team to respond faster to any issues and significantly increased performance and customer satisfaction.

Project Manager / IT Manager

Apra-norm Elektromechanik GmbH

Industrie und Maschinenbau

250-500 Mitarbeiter

Managed following projects (details below):
  • ERP system replacement ($4m).
  • Modernisation of an automated high-bay warehouse ($5m).
  • Relocation of factory and offices to new facilities ($900k).
  • Installation of a Video Surveillance System (CCTV) and Access Control System.
  • Windows Server and client migrations (500 PCs).
  • Rebuild Windows Active Directory (AD) structure incl. GPO implementation.
  • Implementation of a VOIP phone system.
Other responsibilities:
  • Responsible for subsidiaries of the Apra-Group initiating further developments to reach business goals.
  • Managed the IT team and local / international IT infrastructure.
  • Collaborated with various stakeholders to gather and analyse business / user requirements.
  • Constantly evaluated existing business processes and procedures, identified issues, and introduced improvements.
  • Fully responsible for IT procurement (hardware, licenses, and supplier contracts).
  • Managed critical risk factors including governance and compliance.

Project details:

ERP system replacement ($4m budget)
The growing complexity of production processes and the existence of outdated individual applications raised the demand for a new ERP system.

Apra‐norm’s benefits of the implementation can be seen by the following key points:
• Replacement of individual applications with integrated modules.
• Precise production planning and controlling.
• Reduced errors within warehouse processes (e.g. receiving, picking products) by implementing wireless handheld scanners.
• Reduced manufacturing errors.
• Facilitated product configuration.
• Continuous illustration of business processes and workflows.
• Automated archiving of scanned documents.
• Access to company documents across locations.
• Multiple language support.


Modernisation of an automated high-bay warehouse ($5m budget)
Demands on capacities and production operations had changed considerably, which required revisions of the logistics processes. The reorganisation of the conveyor system and picking workstations in the pre‐storage area considerably increased the system's overall performance by 50%.

Benefits:
• Optimised workflows within the installation lead to an improved utilisation of the available storage space, increasing the storage and retrieval performance.
• Picking operations have been facilitated and optimised for the warehouse personnel.
• A laser system was visualising which product needed to be picked from a pallet (pointing on the right location). This reduced picking errors and labour.
• The new warehouse management system was more flexible and suitable for Apra-norm's requirements.


Relocation of factory and offices to new facilities ($900k budget)
Apra-nom experienced capacity constraints due to constantly increasing production orders and a growing company structure, this led to the acquisition of new production and office facilities in Mehren located 15km from the original location in Daun. The headquarters including all departments were moved to the new facilities and a new IT infrastructure were built.


Installation of a Video Surveillance System (CCTV) and Swipe Card Access Control System
After experiencing some security incidents, Apra-norm decided to implement a Video Surveillance System (CCTV) and Swipe Card Access Control System throughout the office buildings as well as their factories and car parks. The solution was designed in collaboration with an external security firm and installed after I signed off the project plan.

Senior Systems Engineer

Apra-norm Elektromechanik GmbH

Industrie und Maschinenbau

250-500 Mitarbeiter

Projects:
  1. Introduction of various enterprise systems (DMS, PDM, Antivirus).
  2. Optimisation of the printing infrastructure.
  3. Implementations of production machinery and equipment.
Other responsibilities:
  1. IT procurement and asset management lead.
  2. Resolved software, hardware, network, and system issues (Level 3 support).
  3. Management of Windows servers in Hyper-V and VMware environments.
  4. Trained users and prepared documentation.
  5. Managed backup and recovery solutions.

Project details:
Implementations of production machinery and equipment
Apra-nom constantly upgraded their machinery to secure competitiveness on the market and to adopt to improved manufacturing techniques. New machines had to be integrated in the existing IT infrastructure to exchange CNC data with computers, to backup machinery data on servers and to setup remote access to the machine.

Systems Engineer

Apra-norm Elektromechanik GmbH

Industrie und Maschinenbau

250-500 Mitarbeiter

  • Managed IT infrastructure and applications within the company group.
  • System administration and network management in mixed-platform environments.
  • User management, support and training.
  • Administration of Windows servers, client systems, Linux, Unix and macOS.
  • Administration of Citrix and Microsoft Windows Terminal Services on VMware Server.
  • Management of telecommunication facilities.
  • IT-Procurement and asset management.

Zertifikate

PRINCE2 Foundation & Practitioner in Project Management

AXELOS Global Best Practice

2018

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