03.12.2024 aktualisiert
100 % verfügbar
Experienced UX Leader and Researcher
Schönefeld, Deutschland
Weltweit
Ph.D. candidate in Computer and Information SciencesSkills
InnovationUser Experience (UX)ForschungAtlassian ConfluenceAtlassian JiraGeschäftsprozessmodellierungStrategisches ManagementKundenzufriedenheitDesign-FührungEthnographieProjektmanagementProduktdesignScrumStakeholder ManagementNutzerforschung
UX Research and Design Leadership
Building from scratch, workflow optimization, and department leadership in UX research and design.
Data-Driven Research
Ethnography, MaxDiff, and conjoint analysis for informed decision-making and product development.
Agile Product Development
Scrum, Jira, and Confluence for efficient project management and team collaboration.
Team Leadership
Managing researchers, setting KPIs, and fostering innovation in UX practices.
Stakeholder Management
Executive stakeholder management and communication for aligning UX insights with business goals.
UX Strategy Implementation
Developing and implementing global UX strategies to enhance customer satisfaction across multiple regions.
Design Systems
Establishing and optimizing company-wide design systems to streamline processes and reduce iteration time.
Building from scratch, workflow optimization, and department leadership in UX research and design.
Data-Driven Research
Ethnography, MaxDiff, and conjoint analysis for informed decision-making and product development.
Agile Product Development
Scrum, Jira, and Confluence for efficient project management and team collaboration.
Team Leadership
Managing researchers, setting KPIs, and fostering innovation in UX practices.
Stakeholder Management
Executive stakeholder management and communication for aligning UX insights with business goals.
UX Strategy Implementation
Developing and implementing global UX strategies to enhance customer satisfaction across multiple regions.
Design Systems
Establishing and optimizing company-wide design systems to streamline processes and reduce iteration time.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2023
Sprachen
DeutschverhandlungssicherEnglischMutterspracheSpanischMuttersprache
Projekthistorie
Directed the creation of a Global UX Framework, boosting user adoption by 50% across key platforms through data-driven research and usability testing. Managed external partnerships for quantitative and qualitative research initiatives, delivering actionable insights for product development and business strategy.
Spearheaded the design and optimization of the company's global customer portal, leading to a 50% increase in user engagement. Developed and implemented a global UX strategy for Schindler's digital tools, enhancing customer satisfaction across multiple regions. Led the establishment of a company-wide Design System in Figma, streamlining design processes and reducing iteration time by 50%.
Defined and implemented research methodologies for enhancing UX. Led usability testing and collaborated with cross-functional teams to optimize product interfaces, improving overall customer satisfaction.