16.06.2026 aktualisiert

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☁️ Salesforce Solution Architect | Consultant | Business Analyst | Project Enablement

Drage, Deutschland
Drage +100 km
Bachelor of Arts (Business Administration)
Drage, Deutschland
Drage +100 km
Bachelor of Arts (Business Administration)

Profilanlagen

Michele_Strothmann_CV.docx

Skills

Agile MethodologieAtlassian JiraCliProjektplanungField Service ManagementMicrosoft Visual StudioScrumSoftware ArchitectureAnforderungsanalyseRequirements EngineeringSalesforce.ComSolution ArchitectureSalesforce CommunitiesSalesforce LightningSalesforce Sales CloudIT-Kundendienst
Aloha and welcome to my profile ☁️
I am an experienced Salesforce Consultant and Solution Architect, specialising in scalable, high-performing, and business-oriented solutions.
Since starting my Salesforce career in 2014, I have built extensive hands-on expertise combined with strong architectural and delivery experience.

I combine architectural thinking with a hands-on and pragmatic approach, focusing on:
  1. aligning business needs with technical solutions
  2. delivering scalable and maintainable architectures
  3. ensuring user adoption and long-term business value
I continuously stay up to date with Salesforce innovations and quickly adapt to new technologies and project environments.

Most recently, I worked as a Solution Architect in a Salesforce Revenue Cloud transformation programme, where I was responsible for the end-to-end design of complex quoting, pricing, and billing processes.
The programme included the integration of ServiceMax as a field service solution, enabling seamless alignment between commercial processes and field operations. My responsibilities included:
  1. Translating business requirements into scalable solution designs
  2. Ensuring data consistency across multiple systems
  3. Guiding delivery teams towards sustainable and future-proof implementations
Languages
Fluent in German and English
Approach & Delivery Focus
I primarily support organisations, with a strong focus on low-code / no-code solutions to keep platforms maintainable and adaptable over time.
This approach helps ensure:
  1. manageable system complexity
  2. efficient internal administration
  3. long-term sustainability of the solution
My work often takes place in complex project environments, where clear structure, alignment, and pragmatic decision-making are key to successful delivery.

Core Expertise
  1. Solution Architecture & Technical Design
  2. Salesforce Cloud Optimisation & Scalable Solution Design
  3. Requirements Engineering & Structured Workshop Facilitation
  4. Stakeholder Alignment in Complex Delivery Environments
  5. Integration & System Landscape Design
  6. End-to-End Delivery Governance & Project Stabilisation
  7. Hands-on Experience across Product Ownership and Solution Architecture

Salesforce Experience
  1. Salesforce Sales Cloud
  2. Salesforce Service Cloud
  3. Salesforce Experience Cloud
  4. Salesforce Field Service
  5. Salesforce Consumer Goods Cloud
  6. Salesforce CPQ & Industries CPQ
  7. Salesforce Revenue Cloud (Advanced & Billing)
  8. Salesforce Nonprofit Cloud
  9. Salesforce Analytics & Reporting
  10. Salesforce Maps
  11. Salesforce Media Cloud
Industry Experience
Experience across a broad range of international projects:
  1. Automotive
  2. Manufacturing
  3. Retail
  4. Real Estate
  5. Food & Beverage
  6. Media & Streaming
  7. Energy
  8. Environmental Serviced

If my profile aligns with your needs, I would be happy to connect and explore potential collaboration.

Best regards,
Michèle



Sprachen

DeutschMutterspracheEnglischverhandlungssicherFranzösischGrundkenntnisse

Projekthistorie

Lead Solution Architect Salesforce Revenue Cloud Advanced & Billing, ServiceMax Field Service

Environmental Services

Energie, Wasser und Umwelt

1000-5000 Mitarbeiter

The project aims to implement a pilot of Salesforce Revenue Cloud Advanced & Billing and ServiceMax Field Service to support end-to-end business processes, from quote to cash and field service execution.
As part of this initiative, the existing legacy ERP system will be gradually replaced by a modern, scalable Salesforce-based platform.
Following the successful pilot phase, the solution is planned to be rolled out across additional locations and countries, ensuring standardised processes, improved efficiency, and enhanced transparency across the organisation.

Salesforce Solution Architect | Business Analyst | Sales Cloud | Consumer Goods Cloud

Sonnenschutztechnik

Industrie und Maschinenbau

250-500 Mitarbeiter

Salesforce Solution Architect | Business Analyst | Sales Cloud | Service Cloud | JTL (ERP) Integration

Stahlindustrie Retail

Industrie und Maschinenbau

10-50 Mitarbeiter

Salesforce Consultant | Service Cloud | Field Service

Manufacturing

Industrie und Maschinenbau

250-500 Mitarbeiter

Salesforce Solution Architect | Service & Sales Cloud | Commerce | Amazon Connect |Amazon Voice | Omni Channel

Cutlery Industry

Konsumgüter und Handel

1000-5000 Mitarbeiter

Supporting the Inhouse-Team in administering and enhancing the International Salesforce Platform Solution of a well known german company in the cutlery industry.
Main focus lies on the Omni-Channel administration including Amazon contact centers (Voice).

Salesforce Solution Architect - Service/Sales Cloud, Field Service

Sustainable Energy Solutions Company

Energie, Wasser und Umwelt

10-50 Mitarbeiter

Administration and development of a Salesforce Platform Solution for a medium-sized company in the industry sector of renewable energy (solar).

Salesforce Solution Architect - Service/Sales Cloud, Field Service, Experience Cloud, Zapier

Grüner Blitz GmbH

Energie, Wasser und Umwelt

10-50 Mitarbeiter

Administration and development of a Salesforce Platform Solution for a medium-sized company in the industry sector of renewable energy (solar).

Lead Solution Architect Salesforce | Service Cloud | Sales Cloud | CPQ | Field Service Lightning

Automotive

Automobil und Fahrzeugbau

500-1000 Mitarbeiter

As the Lead Solution Architect, I was responsible to design high quality, scalable and performant solutions inside Salesforce and had to make sure all architectural decisions fit together into a coherent and stable solution.
As the service stream lead and Proxy Product Owner it was also my responsibility to lead workshops and to make sure all requirements are gathered, documented and signed-off by the customer.
As we did not have a Scrum Master assigned to the project, I took a part of that role as well and established scrum ceremonies and ways of working.

Salesforce Admin

Manufacturing

Industrie und Maschinenbau

250-500 Mitarbeiter

As a Salesforce Admin I was mainly responsible for maintenance work but delivered smaller features as well.

E.g. I created Reports & Dashboards, refactored Flows and built new Apps.

Salesforce Solution Architect

NPO

Sonstiges

< 10 Mitarbeiter

Detach a managed package and rebuilt functionality with as less code as possible to enable

the client to maintain Salesforce themselves without the need of a proper developer.

Salesforce Solution Architect

Streaming Platform

Internet und Informationstechnologie

10-50 Mitarbeiter

I trained the inhouse Salesforce team on how to administer Media Cloud and set up Industries CPQ.

Salesforce Stream Lead Sales

Foods & Beverages

Sonstiges

1000-5000 Mitarbeiter

As a stream lead and Proxy Product Owner it was my responsibility to lead workshops and to make sure

all requirements are gathered, documented and signed-off by the customer.

As the deputy project lead and Scrum Master I made sure to solve blockers that kept the team from making progress.

Salesforce Business Analyst, Proxy Product Owner

Retail

Konsumgüter und Handel

250-500 Mitarbeiter

As Proxy Product Owner and Business Analyst I led workshops to gather all the requirements and wrote user stories for the project backlog. As the client has not been familiar with Salesforce or IT solutions in general, I would prepare small POC demos for the stakeholders so that they could understand Salesforce capabilities or UI behavior better.

Salesforce Solution Architect & Project Manager

Retail

Konsumgüter und Handel

1000-5000 Mitarbeiter

As the Project Manager I had to make sure to deliver a high-quality solution in the given amount of time and budget.

As the Solution Architect I was responsible to design high quality, scalable and performant solutions inside Salesforce and had to make sure all architectural decisions fit together into a coherent and stable solution.

Salesforce Consultant

Property Management

Architektur und Bauwesen

50-250 Mitarbeiter

As a Salesforce consultant I gathered requirements, wrote User Stories and designed and implemented solutions as well as trained end users.

Salesforce Consultant

Property Management

Architektur und Bauwesen

250-500 Mitarbeiter

As a Salesforce consultant I gathered requirements, wrote User Stories and designed and implemented solutions as well as functioned as a sparring partner for the inhouse Salesforce Admin.

Salesforce Consultant

Radio Station

Internet und Informationstechnologie

50-250 Mitarbeiter

As a Salesforce consultant I gathered requirements, wrote User Stories and designed and implemented solutions as well as trained end users.

Zertifikate

Salesforce Certified Service Cloud Consultant

Salesforce

2023

Salesforce Certified Business Analyst

Salesforce

2023

Salesforce Certified Field Service Consultant

Salesforce

2023

Salesforce Certified Sharing And Visibility Architect

Salesforce

2022

Salesforce Certified Platform App Builder Certification

Salesforce

2020

Salesforce Certified Sales Cloud Consultant

Salesforce

2019

Salesforce Certified Administrator (SCA)

Salesforce

2019

Advanced Product Management

Dr. Christian Becker

2017

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