Multilingual Business Support | Revenue & Hospitality | DE/EN/RU Translator | Virtual Assistant

I am a multilingual Business Support Specialist with solid experience in hospitality operations, revenue management, and administrative support. I work fluently in German, English, and Russian and offer professional translation and communication services in all three languages.

My expertise includes front office management, guest relations, and ensuring high service quality. I have practical experience in staff coordination, recruitment, scheduling, and team support, as well as handling customer requests and complaints in a structured and solution-oriented manner.

In the field of revenue management, I am responsible for pricing strategies, daily rate adjustments, and performance monitoring. I regularly work with online booking platforms such as Booking.com and Expedia and analyze market trends and competitor data to optimize revenue.

Additionally, I provide reliable virtual assistance, including administrative tasks, CRM systems, and operational coordination. I work in a structured, detail-oriented, and efficient way, with a strong focus on quality and results.