15.10.2026 aktualisiert

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Fractional Advisor | CRM Strategy & Architecture | Salesforce Partner | 50+ Salesforce Certified

Offenburg, Deutschland
Weltweit
MBA in General Management, Diploma in Business Informatics
Offenburg, Deutschland
Weltweit
MBA in General Management, Diploma in Business Informatics

Profilanlagen

MartinRatkiewicz_CV_26_Arcfinity.pdf
MaximilianRatkiewicz_CV_26_Arcfinity.pdf

Über mich

I’m Martin Ratkiewicz, a fractional Salesforce Distinguished Chief Architect, Advisor, and Coach. I help organizations and professionals to achieve scalable CRM success through architecture-led strategy, innovation, and transformation.

Skills

Salesforce.ComSolution Architecture
My Offering:

Salesforce Architecture & Solution Design: End-to-end architecture for Salesforce implementations and expansions.

CRM Strategy & Advisory: Aligning CRM initiatives with business goals for measurable impact.

Enterprise Integration & Automation: Connecting Salesforce with other systems for seamless data flow.

Program & Project Leadership: Guiding large-scale Salesforce projects from planning to delivery.

MuleSoft & Multi-Cloud Solutions: Designing scalable, secure integration strategies.

Technical Coaching & Mentorship: Upskilling teams and enabling sustainable CRM practices.

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Proven Successes:

Led 50+ enterprise Salesforce projects, including integrations with complex multi-system landscapes.

Achieved scalable architecture solutions for organizations with millions of records and high user concurrency.

Advised on CRM transformation programs delivering enhanced efficiency, streamlined processes, and measurable ROI.

Mentored and coached teams to achieve Salesforce certification milestones and strengthen technical capabilities.

Delivered enterprise programs exceeding €20M in revenue, while optimizing architecture team structures and innovation initiatives.
Specialties:
Salesforce, MuleSoft, Architecture, Solution Architecture, Technical Architecture, Enterprise Architecture, Integration Architecture, Project Management, Program Management, IT-Consulting and IT-Strategy, CRM

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2023

Sprachen

DeutschMutterspracheEnglischverhandlungssicherPolnischMuttersprache

Projekthistorie

Founder | CRM Strategy & Architecture | Salesforce Consulting Partner

Arcfinity - Architecture Advisory

Sonstiges

< 10 Mitarbeiter

• Driving architecture-led CRM transformations with measurable business results.
• Designing and delivering scalable Salesforce solutions from vision to execution.
• Empowering teams through hands-on coaching and architectural leadership.

Director | Consulting Lead, EMEA | Salesforce Advisory

EPAM Systems

Sonstiges

500-1000 Mitarbeiter

• Built and led Salesforce Advisory practice in the DACH region, driving C-level engagements.
• Directed large-scale Salesforce programs for life sciences and enterprise clients.
• Shaped go-to-market strategy and positioned EPAM as a trusted CRM transformation partner.

Senior Manager | Chief Architect | Salesforce Advisory

Deloitte Switzerland

Sonstiges

>10.000 Mitarbeiter

• Acted as Certified Chief Architect, shaping and growing Deloitte Salesforce architecture practice.
• Served as Chief Architect on multi-million € Salesforce transformation programs across industries.
• Supported clients in defining CRM roadmaps, integration strategy, and target architecture.

Manager | Program Architect | Salesforce Advisory

PwC

Sonstiges

>10.000 Mitarbeiter

• Led architecture and program management for Salesforce-enabled business transformations.
• Designed CRM strategy and architecture for financial services and energy clients.
• Acted as key advisor bridging business vision with scalable technology execution.

Lead Consultant | Project Manager & Solution Architect | Salesforce Advisory

NTT Data

Sonstiges

>10.000 Mitarbeiter

• Managed international Salesforce projects from design to deployment.
• Delivered solution architectures covering integration, security, and data strategy.
• Coordinated project teams and ensured alignment with client strategic objectives.

Diverse CRM Consulting Roles in Strategy, Business, IT

Diverse

Sonstiges

1000-5000 Mitarbeiter

• Held consulting roles in CRM strategy, business analysis, and IT solutioning.
• Contributed to successful Salesforce and CRM implementations across industries.
• Built foundation in advisory, project management, and architecture practices.

Zertifikate

Open Group Distinguished Architect Level 3

Open Group

2025

50x Salesforce Certified Expert

Salesforce

2025

Deloitte Certified Chief Architect

Deloitte

2022

Portfolio

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