25.08.2026 aktualisiert
60 % teilweise verfügbar
WordPress Consultant | Critical Issues, WPML, WooCommerce & Legacy Systems
Wien, Österreich
Nur Remote
Über mich
WordPress consultant with 16+ years in IT, specializing in critical issues, debugging, WPML, WooCommerce, ACF/SCF and legacy systems. Former Technical Support Team Lead for WPML at OnTheGoSystems. WordPress.org Plugins and Incident Response Team contributor, WordCamp co-organizer and speaker.
Skills
JavaScriptPHPIt-BeratungDebuggingLinuxIncident ResponseMySQLOpen Source SoftwareSupport EngineeringWooCommerceWordPressGitTeam Management
I am a WordPress consultant and developer with over 16 years of experience in IT, specializing in solving critical and complex WordPress issues. My expertise includes WordPress troubleshooting and debugging, WPML and multilingual websites, WooCommerce, ACF, legacy codebases, plugin and theme conflicts, performance issues, database troubleshooting, and third-party integrations.
I spent several years working with OnTheGoSystems, where I led a distributed technical support team for WPML and worked on complex multilingual WordPress cases. I work extensively with PHP, MySQL, WP-CLI, REST APIs, Git, Linux, and Cloudflare. My background also includes root cause analysis, technical audits, and WordPress plugin development.
I actively contribute to the WordPress project as a member of the WordPress.org Plugins Team and Incident Response Team. I am also a WordCamp co-organizer and active speaker.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2018
Sprachen
DeutschMutterspracheEnglischverhandlungssicherSpanischgut
Projekthistorie
Team Member and Plugin Reviewer for the WordPress.org Plugins Team. I review approximately 400–550 plugin submissions per month for security, code quality, and compliance with the Plugin Guidelines. I also guide plugin authors through the review process and contribute to internal tools and workflow improvements that support the team’s operations. Since August 2026, my contributions have been sponsored by SiteGround through the Five for the Future program.
• Started as a freelance WordPress developer in 2018 in Spain and evolved into a consultant specializing in critical WordPress issues, incident response, complex debugging, and long-term technical solutions.
• Provide WordPress consulting and development services for businesses, agencies, and enterprise clients.
• Specialize in multilingual WordPress websites using solutions such as WPML, alongside WooCommerce, ACF/SCF, plugin conflicts, legacy codebases, and advanced debugging.
• Diagnose production issues, resolve compatibility conflicts, and restore business-critical WordPress websites.
• Develop custom WordPress functionality, integrations, and tailored solutions based on each client's technical requirements.
• Advise clients on WordPress architecture, maintainability, security, and long-term technical strategy.
• Led a fully remote team of up to nine WordPress support engineers providing technical expertise for WPML, the leading multilingual solution for WordPress, used on over 1.5 million websites.
• Served as the escalation point for complex WordPress issues involving multilingual websites, WooCommerce, custom code, and third-party plugin compatibility.
• Performed advanced debugging, root-cause analysis, and compatibility investigations using Xdebug and other developer tools.
• Mentored engineers through technical coaching, structured onboarding, and regular 1:1 meetings.
• Coordinated support operations across European and Asian time zones to ensure reliable coverage for a global customer base.
• Conducted technical interviews, evaluated candidates, and supported the hiring and onboarding process.
• Assessed team performance and feedback quality while introducing best practices to improve efficiency and consistency.
• Improved internal tooling and workflows, including AI-assisted issue analysis, helping reduce cognitive load for support engineers.
• Contributed to improving the overall quality and functionality of WPML by identifying recurring issues, collaborating with development teams, and driving process improvements.
• Maintained high customer satisfaction while achieving an 87% resolution rate in live support chats.