Senior Project Manager, Transition and Transformation Program/Project Manager, IT Operations Manager

• Project management Concept, Design, and Implementation of the Target Network Design of a future Transport Network
• Project plan development and monitoring
• Resources Management
• Issues and Risks management
• Quality and expectations Management
• Overall Project coordination
• Reporting to stakeholders and direct reporting line (project Management Team Leader)
• Vendor Management
• Lead RFx processes

Main Responsibilities:

• Lead Cloud Transformation and Service Integration Program
• Managing transition, transformations and integration of the entire IT infrastructure, systems, and network services of an multinational customer from the existing customer service model, called the Current Mode of Operation (CMO), to the service provider target service model, called the Future Mode of Operation (FMO) aka target operating model (TOM)
• Acting as Team Leader TMO in a Global Incident Response Team responsible for coordinating team activities and reporting to upper-level management an attack by malware on the customer IT infrastructure during transition and transformation phase
• Responsible for all project deliverables through the life cycle of the program. Starting from pre-contract phase, sourcing and onboarding of resources, requirements, and scope analysis to the planning of activities and delivery of the build and validation phases of the program
• Responsible for the success of the program: delivering the program on time, in scope and on budget in compliance with Atos’ guidelines and policies while fulfilling the acceptance criteria
• Lead the program teams by establishing actionable deliverables and demonstrable features/capabilities and ensure a sufficient and effective level of communication among all program’s stakeholders
• Responsible for the communication and reporting towards Atos Senior Management and the customer

Systems and Applications

MigrationStudio, Microsoft Azure, Microsoft Office365, Microsoft Dynamics AX, ServiceNow, VMware Workspace ONE, Horizon Cloud on Microsoft Azure, CloudBolt, Cisco Identity Services Engine (ISE)

Tools

Main Responsibilities:

• Conduct planning and execution of assigned projects through all phases of the project lifecycle, from initial discovery through successful delivery for Day-1 and Day-100 initiatives and activities
• Contribute to the ongoing development of the M&A execution platform/ integration playbook including identifying and presenting opportunities to improve processes and tools
• Communicate and work effectively with department leaders and contributors to ensure that key objectives and requirements are defined, thorough analysis is performed, implementation is completed and validated, and rollout is successful
• Lead or plan and conduct the design and/or testing phases
• Lead stakeholder interviews and working sessions
• Develop and maintain project plans and internal project artifacts and tools to monitor integration tasks and communicate progress to stakeholders
• Produce reporting against project deliverables including schedule status, roadblocks, actions, and risks
• Reporting to senior level stakeholders and effectively present solutions

Systems and Applications

Microsoft Identity Manager, Active Directory, Skype for Business, Microsoft Exchange Server, Binary Tree product suite

Tools

Main Responsibilities:

• Project management implementation of an End-to-End IPTV solution (PaaS)
• Project plan development and monitoring
• Resources Management
• Issues and Risks management
• Quality and expectations Management
• Overall Project coordination
• Reporting to stakeholders and direct reporting line (project Management Team Leader)
• Vendor Management

Systems and Applications

Huawei Envision solutions including Digital Video Broadcasting (DVB), IP Television (IPTV), and Over the Top (OTT).
Tools

Main Responsibilities:

• Manager Edge Delivery Team ad interim since January 2017
• Project management moves of big hubs resp. headends incl. service migration
• Program management hub site deployment and service activation incl. fiber optical WAN connections
• Project management Swap CMTS infrastructure Swiss-wide
• Project management capacity extensions CMTS infrastructure
• Holistic management and responsibility for all programs and projects as well as the related activities planned and executed by the Delivery organization and its contractors, suppliers, or partners.
• Development and implementation of standard processes and tools, aiming to optimize efficiency and meet operational and business requirements
• Coordination, communication and cooperation with network engineering and network operation as well as other departments, stakeholders, and technical experts
• Active management of operational and financial obligations as well as cost reduction on standard incidents, plants, technologies, and subcontractors
• Development and implement of supplier strategies
• Active support of delivery leads in fulfilling your tasks and goals
• Coordination and control of the interfaces to clients, so that all orders are correctly described, budgeted, and understood by delivery.

Systems and Applications

WDM systems Transmode/Infinera, CMTS Casa C100G, CMTS Arris E6000

Tools

Main Responsibilities:

• Project management introduction NT-HLR and One-NDS (Subscriber Data Management) solution incl. new provisioning & services Activation system as well as new OSS
• Project management renewal and migration mobile core network
• Project management introduction new multi value added service platform (WHC/NoR, SMS, MMS, Voice Mail)
• Project management HLR upgrade
• Project management Voice Mails System extension
• Lead proof of concept MOCN (Multi-Operator Core Network)
• Project plan consolidation and tracking
• Resources Management
• Issues and Risks management
• Quality and expectations Management
• Overall Project coordination
• Reporting to stakeholders and direct reporting line (project Management Team Leader)
• Vendor Management

Systems and Applications

Nokia Siemens Networks NT-HLR, EIR, MNP, LTE HSS, Nokia Siemens Networks One-NDS (Network Directory Server), KPSA (Kabira Provisioning & Services Activation), NetAct, Comverse Service Enablement Middleware, SMSC, MMSC, Next-Generation Voicemail, Nokia Siemens Networks 3GPP release 4 (MGW, MSS), Nokia Siemens Networks Charge@once mediate, TTI Netrac Performance Management

Tools

MS Project, MS SharePoint, MS Office, MS Visio, SAP, CA Clarity PPM, SAP SRM

Main Responsibilities:

• Project management improvement fulfillment and assurance process landscape for ULL based business services
• Project management implementation Service Delivery Platform
• Project management follow-up project ULL (Unbundled Local Loop) Program
• Project management implementation Life-Cycle Management MPLS Edge Routers
• Project lead
• Responsible for project success (achievement of agreed project objectives concerning functionality, quality, and dates)
• Structuring, planning, and monitoring of project and coordination project schedule and project teams
• Vendor management

Systems and Applications

jNetX Convergent Service Platform, HP Service Delivery Platform (SOA Layer), HP BSM (Business Service Management), Amdocs Cramer OSS, Clarify

Tools

MS Project, MS Office, MS Visio

Main Responsibilities:

• Contribution to conceptual design and specification of optimized Order-to Cash process for eChannel products as well as the supply chain management process
• Lead development training concept on program level
• Coordination training on program level
• Introduction SAP Productivity Composer/RWD uPerform for creation of documentation, context-sensitive online help, and transaction simulations

Systems and Applications

SAP R/3, SAP CRM, BMC Remedy ARS, Microsoft Identity Lifecycle Manager, SAP Productivity Composer/RWD uPerform

Tools

Enterprise Project Management (EPM), Microsoft SharePoint Services, MS Office, MS Visio

• Managing implementation of new high available and convergent billing mediation platform with the objective consolidate all mediation functions into one single platform at Swisscom
• Lead design and integration of new infrastructure for new mediation platform
• Lead migration respectively implementation of first services

• Managing complex service implementation and data migration projects in collaboration with marketing, external development vendors and technology organization within Swisscom Mobile for Value Added and Portal Services including full budget responsibility
• Lead multi-national teams in designing, implementing, and testing new mobile and WEB based applications and services as well as underlying infrastructure
• Support further improvement of Swisscom Mobile’s project management processes

• Introduction and service management of mobile voice and data services, video streaming and collaboration services, IP Telephony on Corporate level
• Ensuring and monitoring of the service qualities supplied by different service providers
• Contract management of global service contracts (e.g., for mobile voice and data services as well as outsourced audio and video conference services)

System engineer for “Mobile Internet Access” and “Service Networks” (GSM, GPRS, UMTS, IMS) and “Mobile Data Application” (WAP, WEB, Location Enabling Service, Presence)