• Provisioning, configuring, and managing SharePoint Online site collections, subsites, and permissions.
• Requirements engineering for SharePoint solutions for a workflow-based document management system.
• Worked with vendors and third-party consultants for the implementation of SharePoint and Documentum projects or support services.
• Customized SharePoint Online sites using out-of-the-box features, SharePoint Designer, web parts, lists, libraries, and site designs to meet business requirements.
• Overseeing content lifecycle management, including document libraries, metadata, versioning, and content types.
• Designed, developed, and deployed Power Apps solutions based on business requirements.
• Managed security groups, permissions inheritance, and ensuring data security and compliance with organizational policies.
• Designed and implemented workflows using Power Automate to automate business processes.
• Planned and executed migrations from on-premises SharePoint deployments to SharePoint Online, and integrated SharePoint Online with other Microsoft 365 services (such as Teams and OneDrive).
• Monitored SharePoint Online performance, identifying bottlenecks, and optimizing site performance and responsiveness.
• Provided end-user support, troubleshooting issues, and conducting training sessions to promote adoption and effective use of SharePoint Online features.
• Installed and configured Documentum software and related components, including Documentum Content Server, Documentum Webtop, Documentum Administrator, Documentum xPlore and other necessary modules.
• Created and managed users, groups, roles, and permissions within the Documentum environment to ensure proper access control and security.
• Provided technical support to end-users, troubleshooting issues, and conducting training sessions to educate users on Documentum functionality and best practices.
• Created and maintained technical documentation, including system configurations, procedures, and troubleshooting guides.
• Applied patches, hotfixes, and service packs to Documentum software components and planning and executing system upgrades as required.