The newly founded, unofficial B2C subsidiary of a well-known, B2B dealer for flooring urgently needed competent support in customer acquisition. Already in the pitch phase, I created two different marketing strategies (brand marketing vs performance marketing) and a detailed marketing concept for the client.
The client was completely inexperienced in marketing, which is why a great deal of clarification work and expectation management was necessary with regard to the possibilities of the planned marketing budget. The client's company operates in an extremely competitive market dominated by home improvement retailers (DIY stores) and large online stores. Some of the latter have a head start of more than 10 years - and have built up a strong presence accordingly.
Original To Dos:
- Keyword research
- Competitive analysis
- Setup of Google Tag Manager
- Setup of Google Search Console
- Setup of Google Ads
- Setup of the Google Merchant Center
- Campaign creation
- Setup of Google Analytics
- Setup of Google My Business
- Onpage analysis (SEO)
- Reporting
Additional To Dos:
- Setup of a second Google Ads account ....
- Liaison with Google ...
- Setup of Microsoft Ads
- Creation of campaigns on Microsoft Ads
- Setup of Facebook Business Manager
- Creation of campaigns on Facebook
- Support on Instagram
- Support on Paypal
Challenges:
- New, unknown brand
- High competition with strong, established competitors
- Very high click prices
- Expensive peak times
- Small budget
- Customer wants to grow fast and be profitable
- Comparatively small product range
- No existing advertising material
- No in-house marketing resources
Achievements:
Despite the chaotic start, KPIs looked good. The client achieved a high five-figure result for the second consecutive month and the Ad Spend was inline with the budget.
Annotation:
Unfortunately, the client has not paid any of my invoices to date, so I stopped working with them in May.