26.08.2025 aktualisiert

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Senior Delivery & Project Manager | Ex-COO & Agile Expert

Flic en Flac, Mauritius
Nur Remote
Engineering Degree in Computer and Communication + Master of Business Administration
Flic en Flac, Mauritius
Nur Remote
Engineering Degree in Computer and Communication + Master of Business Administration

Profilanlagen

CV - Jérôme Coupé

Skills

Agile MethodologieAgile FührungKünstliche IntelligenzAmadeusAtlassian JiraStrategisches ManagementFinanzenInfrastrukturProjektmanagementScrumGrundbesitzBlockchainKanban
? Senior Delivery & Project Manager | Agile Expert | Ex-COO | Remote-first

With 20+ years of international experience, I help organizations lead and deliver complex projects by combining strategic vision, operational execution, and agile ways of working. My background blends executive leadership (6 years as COO), technical expertise (9 years as a developer), and hands-on delivery — with 750+ projects led across IT, SaaS, finance, and innovation.

? I work across the entire project lifecycle — from framing and planning to execution and continuous improvement — supporting cross-functional teams and ensuring stakeholder alignment at every step.

I’ve contributed in roles such as:
• Delivery Manager – aligning product, tech & design efforts to ensure execution excellence
• Project Manager – planning, tracking, coordinating teams and stakeholders
• Agile Coach – helping teams adopt sustainable agile practices and improve delivery flow

? Proven delivery results:
• Ex-COO Melyad – 750+ engagements supervised, €10M+ in client value, successful exit
• Ex-Amadeus – 300M visitors/month, >99.99% SLA, 5 consecutive years exceeding objectives
• Recent impact – Lead-time reduced by 50%, delivery frequency doubled, team efficiency +20%

? Based in Mauritius (UTC+4), operational with distributed teams across UTC+0 to UTC+8.

? Freelancing under official self-employed status, collaborating remotely with international clients via simple, compliant invoicing (EUR/USD) and flexible engagement models.

?️ Tools: Jira, Confluence, Notion, Klaxoon/Miro, MS Project, DORA metrics — to ensure clarity, alignment, and measurable performance in distributed teams.

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2020

Sprachen

EnglishverhandlungssicherFrenchMuttersprache

Projekthistorie

Agile Coach

Estimer.com

Internet und Informationstechnologie

< 10 Mitarbeiter

Estimer.com is an online platform that allows users to make accurate estimates of the value of their real estate. This project explores the opportunities of blockchain to ensure the anonymization of user data during real estate valuations. In parallel, AI will be deployed to offer innovative interactions with users and optimize predictions in real time.

I play a key role in optimizing the development process using agile methodologies. I guide the team in adopting an adapted framework in Kanban mode, for simple and efficient management of tasks and priorities.

Results:
• Flow optimization: Delivery frequency +100%.
• Increased productivity: 50% increase in task processing (KPI: lead time).

Responsibilities:
• Clarify strategic objectives.
• Prioritize essential actions.
• Resolve issues that could block the team's progress.
• Ensure constant monitoring to ensure that the project progresses in line with our priorities.
• Maintain a focus on important results.

Agile Coach / Scrum Master

Archipad

Internet und Informationstechnologie

10-50 Mitarbeiter

Archipad is a software solution for construction professionals, architects, engineers, project managers, contractors, building owners, promoters... The goal is to guarantee zero-defect constructions while enriching user interactions through big data and AI, by integrating predictive models to anticipate and resolve problems before they appear.

I was first a Product Owner for 6 months, in addition to my role as Scrum Master. I was then increasingly involved in organizational transformations beyond the framework of the development team and the Scrum methodology.

Results :
• Improved efficiency: +20% productivity (KPI: 4 main factors of the Scrum Team Survey).
• Increased quality: -38% bugs.

Responsibilities as a Scrum Master:
• Facilitate the Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives).
• Support the team, the Product Owner and the organization in order to apply Scrum practices and values.
• Work on the pillars of team effectiveness: continuous improvement, autonomy, responsiveness, concern for stakeholders.
• Monitor the key indicators to evaluate the effectiveness of sprints and the effectiveness of the team.

Responsibilities as an Agile Coach:
• Support the teams in adopting agile principles beyond Scrum, and moving to Kanban.
• Structure inter-product and inter-team interactions in alignment with priorities.
• Coach the other departments of the company on agile practices.
• Identify the organizational needs based on the company's strategic objectives.

Scrum Master

Orange

Telekommunikation

>10.000 Mitarbeiter

Within the Hosting and Production business accelerator of Orange Digital Factory, I was part of a governance entity for projects and services whose role is to support the various teams in the management of their projects and services.

In a context strongly inspired by SAFe, and within several Scrum teams, I played the role of Scrum Master within the Controllable Infrastructures department (maintenance, evolution and controllability of data centers).

Results:
• 2 Product Owners trained, 1 of whom was hired internally.
• Restructuring of teams into services successfully implemented.

Responsibilities:
• Support / train POs in their role.
• Set up and organize Agile ceremonies.
• Be responsible for the application of the Scrum method (in close collaboration with an Agile Coach).
• Actively contribute in the structural reorganization of service teams.
• Define and enforce an operational model to govern the management of needs and interactions between teams.

Project Manager / Agile Consultant

MyOptions

Banken und Finanzdienstleistungen

10-50 Mitarbeiter

MyOptions.co is a crowdfunding platform dedicated to innovation.

I has to ensure the urgent launch of the new version of the platform, following the postponement of the initial date, in order to meet the firm commitments made for the new deadline. I also helped them set up the foundations of agility, starting with a backlog and clear priorities. The mission was a success.

Results:
• Successful launch of the myoptions.co 2.0 platform on the scheduled day and within tight deadlines.

Responsibilities:
• Manage a team in charge of the development (Django, postgresql, Docker, GitHub, Bitbucket).
• Act as a Product Owner : construction and management of the backlog, definition of a functional roadmap (Jira/Confluence).
• Implement and manage the test campaign, and secure launch of the myoptions.co 2.0 platform (successful launch on September 1st).
• Manage all external services (Asten, Net-ng, Pilot Systems, Yousign, Mangopay, OVH, Gandi).

Agile Consultant

Aceguard

Internet und Informationstechnologie

< 10 Mitarbeiter

Aceguard is a monitoring solution designed to identify and report potential vulnerabilities in web applications.

In the project's initiation phase, I helped to set up the foundations of agility (backlog, recommendations on a Scrum methodology). I also provided advice on the opportunities to use Blockchain technology.

Responsibilities:
• Functional planning: Structuring the product backlog and creating an incremental agile roadmap.
• Agile organization: Recommendation of a Scrum framework with definition of key roles.
• Innovation consulting: Analysis of the Blockchain opportunities (decentralized authentication system immutably recording activity logs) and their potential funding (CIR, JEI, Bpifrance).

Co-Founder / Technical Director

Melyad

Banken und Finanzdienstleistungen

10-50 Mitarbeiter

Melyad is a consulting firm specialised in the public financing of innovation whose support is aimed at any company developing innovative activities and wishing to receive financial support for their research activities.

As co-founder and co-manager of this company, I contributed to its development until it exceeded 1 million euros in turnover. I recruited and managed a team of 7 PhD consultants, and supervised more than 750 services, with an exceptional success rate.

Results:
• Expansion to 15 employees, more than €1 million in turnover, and more than 150 clients.
• Recruitment and supervision of 7 PhD consultants.
• 750 projects, success rate > 99%, €10 million in aid obtained.

Analysis and definition of needs, means and objectives :
• MOA role: detailed functional formalization of internal developments, validation and monitoring.
• Bid processes, choice of service providers, coordination (single interface) and conflict management.
• Definition of objectives in terms of control of commitments (deadlines, risks, costs, quality).

Project management and resource management :
• Supervision of the scientific team: recruitment, planning, workload management, HR management, performance monitoring and evolution.
• Management of services in Agile mode, forecasts and real-time monitoring of profitability / P&L.
• PMO role: strategic vision, creation of continuous improvement processes and management tools, evolution of methodologies, change management.
• Reporting to the steering committee and guarantor of business, quality, ethical, regulatory and contractual constraints + GDPR compliance.

Consulting and business development :
• Business development / prospecting activity, actions to build customer loyalty, upsell.
• Audit of companies and evaluation of innovative projects (digital marketing, cloud, fintechs, semantic web, Big Data, IA & machine learning, IoT, blockchain) and strategic management of innovation projects.

Instrastructure Project Manager

Amadeus IT Group

Internet und Informationstechnologie

1000-5000 Mitarbeiter

Amadeus IT Group is the global leader in booking solutions for the travel and tourism industry, handling more than 100 billion transactions per year, and servicing customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.

I initially spent 5 years as a developer in the e-commerce department, covering the entire project lifecycle (design, development, testing, integration). Later, as a project manager in the production department, I coordinated teams to design high-availability architectures, optimized performance, and implemented security and quality standards for a department of 100 people.

Results:
• Design/deployment of high availability infrastructures (300M visitors/month) with high SLA.
• Implementation of quality/security procedures (ISO 9001, PCI DSS) for 100 people.
• Personal objectives exceeded 5 years in a row.

Responsibilities:
• Design and implementation of production architectures (300 million unique visitors per month) with high SLA on Microsoft / WebLogic servers.
• Organization of acceptance and production environments, implementation of fast load/fallback procedures (shadow clusters).
• Coordination of DEV / QA / OPS / support teams, engagement and reporting on the production roadmap.
• Performance optimization (OS, JVM, web / app / db servers) and resolution of production problems (WebLogic 7, IIS 6, iPlanet 6, SQL Server).
• Quality manager of the department (around 100 people) : implementation of security standards (PCI DSS) and procedures for quality improvements (ISO 9001).

Senior Software Development Engineer

Amadeus IT Group

Internet und Informationstechnologie

5000-10.000 Mitarbeiter

Amadeus IT Group is the global leader in booking solutions for the travel and tourism industry, handling more than 100 billion transactions per year, and servicing customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.

I initially spent 4 years as a developer in the e-commerce department, covering the entire project lifecycle (design, development, testing, integration).

Main roles:
- Analysis of functional needs, functional and technical specifications and feasibility studies.
- Middleware development (J2EE, Eclipse / JBuilder, WebLogic 7, iPlanet 4, Rose 2003, SQL Server 8).
- Database design (SQL Server 8).
- Unit tests, integration tests and QA tests (JUnit, Mercury Quality Center 9).

Software Development Engineer

Wokup

Internet und Informationstechnologie

50-250 Mitarbeiter

Wokup was a publisher specialised in mobile marketing solutions : mobile websites, tailor-made applications and mobile communication campaigns. The company was acquired in 2011 by Wedia group, software publisher and SaaS solutions dedicated to multichannel publishing for marketing and communication.

Main roles:
- Development of multi-terminal services (Java, Tomcat, MySQL, HTML, XML, XSL).
- Technical support and training in Wokup development environments.

Mobile Development Engineer

Netdecisions

Internet und Informationstechnologie

250-500 Mitarbeiter

Netdecisions initial corporate focus was on IT services to companies responding to the advent of the internet, and related technologies. The company was later renamed Agilisys, and now employs over 1300 people with a balanced split of activity between the public and private sector.

Main roles:
- Design and development of internet portals (Java / JSP, Tomcat, JBuilder, UML) and mobile sites (QASP / ASP, SQL Server, IIS).
- R&D for internal mobile development projects (first innovative technologies for mobile devices: WAP, WML).

Zertifikate

DevOps Foundation

DevOps Institute

2025

Lean Management | Certified Lean Expert

Advanced Innovation Group Pro Excellence (AIGPE™)

2025

AWS Cloud Practitioner

AWS

2025

ICAgile Certified Agile Coaching

ICAgile

2024

Kanban Systems Design

Kanban Institute

2024

Certified SAFe 5 Practitioner

SAFe

2021

Professional Scrum Master

Scrum.org

2020

Professional Scrum Product Owner

Scrum.org

2020

Certified Blockchain Expert

Blockchain Council

2020

ITIL v3 Foundations

ITIL

2012

Sun Certified Java Programmer

Sun

2010


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