26.09.2026 aktualisiert

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Operations & Transformation Leader | Global Change Delivery | Underwriting & Pricing Platforms

Adliswil, Schweiz
Adliswil +50 km
Fellow of the Institute of Actuaries (FIA), UK 2014
Adliswil, Schweiz
Adliswil +50 km
Fellow of the Institute of Actuaries (FIA), UK 2014

Profilanlagen

CV_Richard Evenson.pdf
References_Richard Evenson.pdf
Qualifications_Richard Evenson.pdf

Über mich

I bring over 17 years of insurance experience in pricing, underwriting and operations, with a record of delivering complex change. My recent roles have focused on urgent transformation and analytical challenges

Skills

Chartered Financial AnalystChange ManagementOperationssteuerungTransformationsmanagement
Strategic Transformation and Change Leadership
Leadership of global change programmes with clear goals and outcomes, including digital and compliance initiatives with a user-focused mindset. Delivery of complex transformation projects across pricing, underwriting, and platform domains in international insurance environments.

Underwriting and Pricing Expertise
Deep expertise in insurance pricing, underwriting platforms, and catastrophe pricing, including accumulation vs transactional approaches. Experience rolling out underwriting platforms across 28 countries and streamlining global pricing tools from 450+ to under 300.

Actuarial and Risk Analysis
FIA-qualified with strong actuarial foundations in pricing, modelling, and risk analysis. Experience writing ORSA and SST reports, producing risk insights for CRO offices, and leading catastrophe pricing strategy using RMS outputs and Cat RBC frameworks.

Agile and Project Delivery Methods
Practical application of Agile, Scrum, and Kanban methodologies to drive structured and rapid delivery of transformation programmes.

Collaboration and Planning Tools
Proficiency in MURAL, JIRA, Confluence, and Microsoft Planner to coordinate cross-functional teams and manage project workflows.

Stakeholder Alignment and RACI Frameworks
Application of RACI frameworks to align stakeholders, clarify responsibilities, and ensure accountability across complex, multi-country programmes.

Digital Adoption Tools
Hands-on experience with WalkMe and Whatfix to embed in-app guidance, drive platform adoption, and support user training at scale.

Advanced Excel and Data Tools
Advanced Excel skills including VBA, Power Query, and Pivot Tables, alongside SharePoint and RMS for data management, reporting, and operational efficiency.

ESG and Sustainability Reporting
Coordination of CSRD reporting and sustainability disclosures, ensuring regulatory compliance within tight deadlines, and building tracking tools to streamline evidence collection.

Crowdsourcing and Process Simplification
Design and leadership of global crowdsourcing initiatives that eliminated duplication and saved thousands of person-days annually through process streamlining.

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2025

Sprachen

DeutschgutEnglischMutterspracheFranzösischGrundkenntnisse

Projekthistorie

Senior Business Analyst

Zurich Insurance Company Limited, Zurich
Enhanced adoption of the global Insights platform through improved user experience, learning resources and data guidance.

ESG Specialist

Zurich Insurance Company Limited, Zurich
Coordinated CSRD reporting and sustainability disclosures, ensuring compliance within tight deadlines. Built tracking tools and processes that streamlined evidence collection and improved reporting efficiency.

Catastrophe Pricing Specialist

Zurich Insurance Company Limited, Zurich
Reviewed catastrophe pricing (Accumulation vs Transactional).

Underwriting Platforms Operations Manager

Zurich Insurance Company Limited, Zurich
Improved underwriting platform usage through WalkMe and Whatfix digital adoption tools. Built and coordinated a global champions network to drive adoption, knowledge transfer and local support. Designed and delivered a global communications and branding plan, strengthening engagement and consistent messaging.

Product Led Simplification Specialist

Zurich Insurance Company Limited, Zurich
Developed product framework to support SME digitalisation.

Underwriting Change Manager

Zurich Insurance Company Limited, Zurich
Rolled out Financial Lines underwriting platform across 28 countries. Initiated UAT in first week in the role, rapidly embedding into the programme and driving early delivery momentum. Delivered phased go-lives on time, with strong global user adoption.

Pricing Strategy and Operations Manager

Zurich Insurance Company Limited, Zurich
Streamlined global pricing tools, reducing from 450+ to under 300. Rolled out and managed a new global pricing governance tool, improving oversight and consistency across regions. Led a global crowdsourcing initiative that saved thousands of person-days annually by streamlining processes and eliminating duplication.

Senior Risk Analyst

Swiss Re, Zurich
Wrote ORSA and SST reports, explaining and challenging solvency assessments for senior stakeholders. Produced risk analysis and insights for the CRO Office, supporting executive-level steering and business decision-making.

Senior Catastrophe Pricing Actuary

Zurich Insurance Company Limited, Zurich
Led catastrophe pricing strategy and best practices, guiding underwriting with multiple approaches, including RMS outputs. Drove consistency in global cat models, documentation and Cat RBC.

Earlier Career - Actuarial Consultant, Risk Analyst, Actuarial Analyst, Intern, Teacher

Various (Aon, Mercer HR Consulting, Deutsche Bank, Zurich Financial Services, St. Catherine's School)
Actuarial Consultant and Risk Analyst at Aon (Zurich and Copenhagen), Actuarial Analyst at Mercer HR Consulting (London), Internships at Deutsche Bank (London) and Zurich Financial Services (Sydney), and Teacher at St. Catherines School (London).

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