07.06.2026 aktualisiert

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SAP Berater

Berlin, Deutschland
Weltweit
B.Sc. Physik, Yildiz Technik Universität
Berlin, Deutschland
Weltweit
B.Sc. Physik, Yildiz Technik Universität

Profilanlagen

Hakan_Kose_Lebenslauf_EN.docx
Hakan_Kose_Lebenslauf_DE.docx

Skills

SAP ABAPSAP CRMSAP MDMSAP CXSAP Marketing CloudSAP C4C
ABAP programming, ABAP, API, C4C, Cloud Solutions, SAP Cloud Platform, SAP Service Cloud, SAP Sales Cloud, Programming, Custom Reports, Customer Data, Master Data, Microsoft Outlook, Parallel Processing, SAP ABAP, SAP, SAP CRM, SAP C4C, SAP Customer Experience, C/4HANA, SAP Marketing Cloud, Debugging, Web UI, Requirement Engineering, SAP MDM.

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2021

Sprachen

DeutschverhandlungssicherEnglischverhandlungssicherTürkischMuttersprache

Projekthistorie

Senior SAP Marketing Cloud Consultant (Technofunctional)

Customer Symrise
Industry Food & Beverages and Fragrances
Project Description SAP Marketing Cloud implementation as part of SAP Customer Experience transformation project
(Complete suite)
Role Senior SAP Marketing Cloud Consultant (Technofunctional)
Responsibilities /
Deliverables

* Process analysis
* Conducting workshops
* Design architecture for business scenarios and involved integrations
* Campaign Management
* Permission Marketing
* Marketing Planning and Budget
* Custom Views and Extending Segmentation
* Marketing Analytics
* Contact Profiles
* Custom CDS Views (For External API's and Analytical Reports scenarios)
* Custom Analytical Queries and Reports
* Custom Logic Implementations
* Custom Business Objects
* Manage Launchpad Spaces & Pages (Authorization)
* Webinar (Events) Integration
* Adaptations and Customizations via Manage Your Solution app
* Integration with SAP Customer Data Cloud
* Integration with SAP Sales Cloud
* Integration with SAP Service Cloud

SAP Senior Sales Cloud Consultant

Customer TEKSAN
Industry Mechanical Engineering (Generator Production)
Project Description SAP C/4HANA implementation (SAP Sales Cloud (C4C), SAP CPQ)
Role SAP Senior Sales Cloud Consultant
Responsibilities /
Deliverables

* Process analysis
* Business workshops
* Account and Contact Management
* Lead Management
* Opportunity Management
* Lead to Cash Sales Process
* Mashup Reports (reference to ERP transactions)
* Set up workflows and activate them
* Created custom fields and add them to user interfaces (UI)
* Create KPI's and reports for Sales Cloud Analytics
* Prepare technical documentations
* End-user trainings
* Hypercare

SAP Service Cloud Principal

TIRSAN
Industry Automative
Project Description SAP C/4HANA implementation (SAP Sales Cloud, Service Cloud (C4C) and SAP CPQ)
Role SAP Service Cloud Principal
Responsibilities /
Deliverables

* Process analysis
* Business workshops
* Design architecture for business scenarios and involved integrations
* Ticket Management
* Work Orders
* Administration activities such as code list restrictions, workflow rules, fine-tuning
activities
* Resource Scheduling
* Set up standard integration packages and related iFlows for the SAP ECC integration
* External Pricing
* Follow-up processes such as billing requests, goods movement
* Replicate registered products
* Created custom fields and add them to user interfaces (UI)
* Create KPI's and reports for Sales Cloud Analytics
* Prepare technical documentations
* Hypercare
* End-user trainings
* Change Management

IT Team Lead of Marketing & Business Units

Doehler Group
Industry Food & Beverages
Project Description SAP Marketing On-Premise Implementation as a part of Digital Transformation Project
Role IT Team Lead of Marketing & Business Units
Responsibilities /
Deliverables

* Process analysis
* Business workshops
* Integration with SAP S/4 HANA
* Integration with SAP Cloud for Sales
* Integration with 3rd Party Platforms (TYPO3 Web server)
* Segmentation setup
* Campaign automation setup
* Lead Management (including SAP Sales Cloud)
* Integration with Facebook
* Integration with SAP JAM
* Landing Pages and Forms
* Webinar Integration (GoTo Webinar)
* Integration with SAP Customer Data Cloud
* Authorization

SAP Marketing Lead Consultant

Customer alfanar
Industry Electrical/Electronic Manifacturing
Project Description SAP Marketing Cloud Project
Role SAP Marketing Lead Consultant
Responsibilities /
Deliverables
-- Business workshops
-- Process analysis
-- Contacts and Profiles
-- Segmentation
-- Campaign Management
-- Faceook ad campaigns
-- Integration with SAP Cloud for Customer
-- Integration with SAP ERP
-- Social media integration (Twitter and Facebook)
-- SAP Cloud Platform Integration (Extensibility)
-- HANA modeling
-- Marketin extensibility (custom fields, custom logic, custom business objects & custom views)

Highlights / Spotlight -- Twitter direct messages as campaign outbound channel

SAP Marketing Lead Consultant

Customer GASCO
Industry Utilities
Project Description SAP Marketing Cloud Implementation as a part of Digital Transformation Project
Role SAP Marketing Lead Consultant
Responsibilities /
Deliverables
-- Business workshops
-- Process analysis
-- Blueprint Documentation
Highlights / Spotlight -- Real-time campaigns with smart sensors (IoT scenario)

SAP Marketing Lead Consultant

TANI Marketing
Industry Marketing
Project Description SAP Marketing Project
Role SAP Marketing Lead Consultant
Responsibilities /
Deliverables
-- Business workshops
-- Process analysis
-- Text message (SMS) channel integration
-- E-mail channel integration
-- Contact and Profiles
-- BAdI enhancements

SAP CRM Consultant

Customer Dogtas
Industry Furniture
Project Description SAP CRM 7.0 Implementation
Role SAP CRM Consultant
Responsibilities /
Deliverables
-- Process analyses and design
-- Service Management

* ERP Integrations (Error analysis)
-- BAdI Implementations
-- Develop RFC function modules
-- Web UI (BSP) developments and enhancements
-- Develop ABAP programmes
-- Customer Support

SAP Marketing Lead Consultant

IDO
Industry Maritime
Project Description SAP Marketing, SAP CRM and SAP CRM Loyalty Management Project
Role SAP Marketing Lead Consultant
Responsibilities /
Deliverables
-- Process analysis
-- Contacts and Profiles
-- Segmentation
-- Campaign Management
-- BAdI enhancements
-- Integration with SAP CRM
-- HANA modeling
-- Development of custom classes, interfaces and function modules with SAP ABAP
-- SAP CRM Loyalty Management setup

Highlights / Spotlight
-- Loyalty Management integration
-- Membership registration interactions
-- Membership activities interactions
-- Point transaction interactions
-- Sentiment scoring based on contact forms on website

SAP Marketing Lead Consultant

Al-Akaria
Industry Real Estate
Project Description SAP Marketing Cloud Project
Role SAP Marketing Lead Consultant
Responsibilities /
Deliverables
-- Business workshops
-- Process analysis
-- Fit-gap sessions/analysis
-- Solution design
-- Contacts and Profiles
-- Segmentation
-- Campaign Management
-- Best practice implementation
-- Post go-live support

SAP Marketing Lead Consultant

IPRAGAZ
Industry Utilities
Project Description SAP Marketing On-Premise project as part S/4 HANA Transformation Project
Role SAP Marketing Lead Consultant
Responsibilities /
Deliverables
-- Process analysis
-- Contact and Profiles
-- Segmentation
-- Campaign Management (Acquisition)
-- Social media integration and sentiment engagement
-- HANA modeling
-- BAdI enhancement
-- Development of custom function modules and classes with SAP ABAP
-- Marketing extensibiltiy (custom campaign actions etc)
-- Integration with SAP CRM
-- Integration with 3rd party applications
-- Data migration
-- Data consolidation
-- Development of migration ABAP reports (including parallel processing)
-- Post go-live support

Highlights / Spotlight
-- First SAP integration with Sikayetvar (A popular local social platform/portal in Turkey)
-- First enablement of geolocation segmentation with SAP Marketing in Turkey
-- Campaign code generation solution design (Presented to SAP Global after they were intestered in
the solution)
-- Several integration points with both SAP and non-SAP systems (All contribuıtes to golden record)
-- Dynamic and rich customer profiling with interests
-- Advanced developments (HANA or Business Object Framework (BOF) queries - rare select on database
tables)
-- Consistent B2C customer migration
-- More than 5 notes released by SAP reference to our incidents in this project

SAP CRM Consultant

Inoksan
Industry Production/Service
Project Description SAP CRM 7.0 Implementation
Role SAP CRM Consultant
Responsibilities /
Deliverables
-- Process analyses and design
-- Activity Management
-- Sales Quotations, Sales Orders
-- BAdI Implementations
-- Develop ABAP function modules and classes
-- Web UI (BSP) developments and enhancements
-- Customer Support

SAP Sales Cloud Consultant

Customer Silverline
Industry Built-in Appliances
Project Description SAP Cloud for Customer Implementation (C4C)
Role SAP Sales Cloud Consultant
Responsibilities /
Deliverables
-- Activity Management
-- Opportunity Management
-- Sales Quotes
-- Sales Orders
-- Lead Management
-- Pricing
-- Integration with SAP ERP
-- Integration with SAP Marketing Cloud
-- Integration with Microsoft Outlook
-- Set up workflows and activate them
-- Created custom fields and add them to user interfaces (UI)
-- Create KPI's and reports for Sales Cloud Analytics
-- Prepare technical documentations
-- Adaptations and Mash-ups

SAP Sales Cloud Consultant

Arena Computer
Industry Computer Products
Project Description SAP Cloud for Customer Implementation (C4C)
Role SAP Sales Cloud Consultant
Responsibilities /
Deliverables
-- Activity Management
-- Opportunity Management
-- Sales Quotes
-- Sales Orders
-- Lead Management
-- Pricing
-- Set up integration packages for the integrations in SAP CPI
-- Integration with SAP S/4HANA
-- Integration with Microsoft Outlook
-- Integration with SAP Analytics Cloud
-- Enabled "Business Card Scanner" to capture information for leads really quıickly

SAP CRM Consultant

TürkTraktör
Industry Automotive
Project Description SAP CRM 7.0 Implementation
Role SAP CRM Consultant
Responsibilities /
Deliverables
-- Post production (live) support
-- Data migration
-- Activity Management
-- Opportunity Management
-- Quotation and Sales Order Management
-- SAP Workflows
-- Integration
-- BAdI implementations, custom functions and BSP (Web UI) developments
-- Business Role Configurations
-- Authorization

SAP CRM Consultant

Customer A&Y Retail
Industry Retail
Project Description SAP CRM Implementation Project
Role SAP CRM Consultant
Responsibilities /
Deliverables

* Interaction Center analysis and solutions (blueprint)
* Marketing WebUI configurations and business roles
* Complaint management
* Interaction Center (ICC)
* Activity management
* Business partner master data
* Loyalty Management anaylsis and solutions (blueprint)
* Tier management,
* Point types and point profiles,
* Dynamic attributes and reward rules,
* Membership,
* Campaign execution,
* Communication channels,
* Call Lists generation,
* BAdI implementations/enhancements,
* Web UI (BSP) enhancements and developments


-- Developing custom reports

SAP CRM Consultant

Beğendik Retail
Industry Retail
Project Description SAP CRM Implementation Project
Role SAP CRM Consultant
Responsibilities /
Deliverables

* Anonymous card generation developments
* Mass related persons upload developments
* Marketing permissions
* Mass activity creation and processing developments
* Activity type, activity categories and point transactions customizations
* Web UI configurations


-- Developing custom reports

SAP CRM Consultant

İstanbul Kultur University
Industry Education
Project Description SAP CRM Implementation Project
Role SAP CRM Consultant
Responsibilities /
Deliverables

* ITSM Management
* Activity Management
* Business roles and Web UI configurations
* Java entegration designs
* Java Integration (RFC functions developments)
* Technical documentation
* Notification (Complaint) Management
* Post - Production (Live) support
* BAdI implementations/enhancements,
* Web UI (BSP) enhancements and developments


-- Developing custom reports
Highlights / Spotlight

* Integration with JAVA platform (User-friendly, improved UI experience)

Zertifikate

TELC Deutsch C1 Allgemein

TELC

2025

SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation

SAP

2024

SAP Certified Application Associate - SAP Service Cloud 2111

SAP

2023

SAP Certified Technology Associate - SAP Marketing Cloud (1902) Implementation

SAP

2019

C_TCRM20_72 Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2

SAP

2016


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