25.09.2025 aktualisiert

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Senior Business Analyst with Guidewire ClaimCenter Expertise

MC, Monaco
Weltweit
BSC (HONS) INFORMATION SYSTEMS / TECHNOLOGY
MC, Monaco
Weltweit
BSC (HONS) INFORMATION SYSTEMS / TECHNOLOGY

Profilanlagen

Grace Savage CV Guidewire.pdf

Skills

Künstliche IntelligenzAutomatisierungBusiness AnalysisProzessoptimierungGeschäftsanforderungenKundenerfahrungSchadenbearbeitungDigitalisierungFunktionelles DesignMarketingProjektmanagementScrumAnforderungsanalyseStakeholder ManagementIntegration (Software)Demonstrations-FähigkeitenGuidewire
Guidewire ClaimCenter
12 years of expertise in Guidewire ClaimCenter, leading projects from requirements gathering to deployment.

Business Analysis
Expertise in translating complex business requirements into functional and non-functional specifications for development teams.

Scrum Methodologies
Certified Scrum Master with experience in agile facilitation and sprint planning.

Process Optimization
Skills in driving process optimisation, claims lifecycle automation, and localisation of ClaimCenter to meet market-specific needs.

Stakeholder Management
Strong stakeholder management skills, including facilitating workshops, presentations, and training for business users.

Project Management
Experience in managing Customer Journey projects from planning through to implementation.

Digital Transformation
Knowledge in digital transformation, marketing, web, data, integrations, and AI applications in various industries.
 

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2018

Sprachen

EnglishMuttersprache

Projekthistorie

SNR. BUSINESS ANALYST/SCRUM MASTER (CONTRACT)

Sicada Digital
Working on a regulatory tax review project for claim payments at Achmea Insurance. Mentoring trainee business analysts and implementing strategic BA best practices.

SNR. BUSINESS ANALYST/PROJECT MANAGER (CONTRACT)

The Marcom Engine (Digital Agency)
Led Customer Journey projects for BMW Automotive, focusing on digital transformation, marketing, web, data, integrations, and AI.

SNR. BUSINESS ANALYST (CONTRACT)

Quill Software
Led process definition and system requirements elicitation for Open Banking systems integration and Mobile App upgrade.

SNR. BUSINESS ANALYST (CONSULTANT)

Sicada Digital
Led analysis across work-streams for Achmea Insurance, focusing on Guidewire Suite, Digital Integration, and Third Party Software.

SNR. BUSINESS ANALYST/PO (CONTRACT)

Guild Insurance
Managed agile IT development team to implement a Coles pet insurance product, working with internal and client stakeholders.

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