25.06.2026 aktualisiert

**** ******** ****
60 % teilweise verfügbar

SAP Operational Support | SAP SD/MM | O2C | Master Data | Power BI

Köln, Deutschland
Nur Remote
Certified Logistics Specialist (IHK Apprenticeship)
Köln, Deutschland
Nur Remote
Certified Logistics Specialist (IHK Apprenticeship)

Profilanlagen

Gamze_Goekcedaglioglu_SAP_Operational_Support_CV.pdf

Über mich

20+ years in SAP SD/MM, O2C, Operational Support, Master Data, SAP CRM, Power BI, Reporting and S/4HANA support in the automotive industry. Experienced in process improvement, escalation handling and business support. Open for remote SAP projects.

Skills

SAP S/4HANAData AnalysisBusiness Support SystemExcel-FormelnExcel Pivot TablesIncident-ManagementSAP ERPMicrosoft Power BISAP CRMSAP HANASAP LESAP LogistikSAP MDMSAP MMSAP R/3SAP SCMSAP SDOperational Support and Analysis (OSA)SAP FioriSAP EWMSAP TMKpi-Berichterstattung
SAP Order-to-Cash (O2C) Functional Specialist with over 20 years of experience in operational SAP environments within the automotive and supply chain domain.

Strong focus on:
- O2C daily operations, business continuity and process stabilization
- SAP ERP SD/MM operational support (order management, availability checks, delivery scheduling, cancellations)
-Master Data Management & Data Quality
- Application Support & Business Support
- Escalation handling and issue resolution in business-critical environments

Hands-on experience in:
- SAP CRM (WebUI) – order management and customer coordination
- SAP EWM – operational monitoring, stock visibility, goods movements
- SAP TM – process awareness, delivery and transport monitoring
-Microsoft Excel, KPI Reporting & Power BI dashboards for operational reporting and business analysis


Project-related experience in:
- S/4HANA transition preparation
- Cutover and Hypercare support (functional perspective)
- Stabilization phases after system changes
- Support during peak business phases

Working style:
- Structured, reliable and hands-on
- Fast onboarding into existing systems and processes
- Strong interface between business and IT
- Experienced in remote collaboration with cross-functional and international teams

Preferred assignments:
  1. Remote operational support projects
  2. Transition, cutover and hypercare support
  3. Stabilization and application support roles
  4. Preference for remote and part-time assignments




Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2026

Sprachen

DeutschMutterspracheEnglischverhandlungssicherTürkischMuttersprache

Projekthistorie

SAP S/4HANA Transition Support

Ford Motor Company

Automobil und Fahrzeugbau

Functional key user support during SAP S/4HANA preparation.

• Process adaptation
• Operational stabilization
• Business process support
• User testing
• Cross-functional coordination
• Issue analysis
• Hypercare preparation

Power BI Reporting & SAP Data Analysis

Ford Motor Company

Automobil und Fahrzeugbau

Development and optimization of Power BI reports for operational SAP reporting.

• Data analysis and KPI reporting
• Excel and Access data integration
• Process visualization
• Master data analysis
• Business reporting
• Reporting optimization
• Operational decision support

SAP O2C Operational Support

Ford Motor Company

Automobil und Fahrzeugbau

Daily operational support for SAP Order-to-Cash processes.

• Order Management
• Delivery Scheduling
• Availability Checks
• Customer Requests
• Escalation Handling
• Process Monitoring

Master Data Management & SAP Process Support

Ford Motor Company

Automobil und Fahrzeugbau

Master data maintenance and operational SAP support.

• Master Data Management
• Data Quality
• Process Improvement
• SAP CRM
• SAP ERP SD/MM
• Operational Support

Supply Chain & Logistics Process Support

Ford Motor Company

Automobil und Fahrzeugbau

Operational support within supply chain and logistics.

• SAP EWM
• SAP TM
• Logistics Monitoring
• Goods Movement
• Supply Chain Processes
• Cross-functional Collaboration

Kontaktanfrage

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