Digital Project Lead & Business Development Manager

Part of the CHECK24 group and a German B2C eCommerce platform in the areas of furniture,
baby & toddler articles, and toys. Responsible for a product division with an annual turnover of
approx. €30 million.
* Management of interdisciplinary and international teams of approx. 20 people
including team leads in the areas of sales and account management, vendor
management, financial controlling and accounting, content management, call center
* Definition and monitoring of overarching company and team goals regarding the
improvement of customer satisfaction as well as the expansion of the product

o!erings count and price competitiveness
* Regular coordination and alignment of company goals with the Group Management

Board

* Development of a private furniture label from the whiteboard to sales in the midsingle-digit

million range

* Negotiations with key partners regarding commissions, portfolio breadth and price

competitiveness, improvement of operational processes and technical implications

* Improvement of the overall financial reporting structure

* Team development and coachings

Part of the CHECK24 group and B2C platform for medical services like eye lasering and
aesthetic surgery. Responsibility for the commercial area of the product division with an annual
turnover of approx. €6 million.
* Management of interdisciplinary teams of approx. 20 people including team leads in

the areas of key account management, sales, accounting and two internal call centers
* Strong expansion of existing partnerships through intensive negotiations and related
improvement of listed o!ers
* Significant improvement of the customer journey through the implementation of an

appointment booking engine and the development of external APIs for the technical

connection of existing partners

* Establishment of a reporting structure for the permanent monitoring and

improvement of relevant company KPIs (CVO, customer satisfaction, etc.) and the

derivation of corresponding team targets

* Management of interdisciplinary teams of approx. 12 people including team leads in
the areas of key account management and one internal call center
* Hiring and developing teams of key accounting and customer care to assure a

sustainable 50% YoY growth
* Optimization of the customer journey from page entry to after-sales and

implementation of new backo!ice features to improve customer satisfaction and call

center e!iciency

* Acquisition and management of the most relevant key leads