Experienced and multi-diciplined IT Manager

IT Projketct Management - BCS, Prince 2 and Scrum certifications.
IT Resilience, Disaster Recovery, Business Continuity and Technical Compliance Management
IT incident & Problem Management - Active management of Major incidents, Management of Service Desk, Pollicy development and Implementation
Stakeholder Management - Agreeing requirements and priorities, planning, progress tracking and reporting up to C Level
Provider Management - Leading remote development and support teams, ensuring agreed SLA's and KPI's were met, co-ordinating support from third party suppliers
Experince and knowledge of Project Plkanning Development Life Cycle, Hardware and Software Architecture, Software Engineering, Mainframe Technologies, MS Office, Shatepoint, Confluence and Jira.