22.03.2026 aktualisiert

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ERP & Digital Transformation Expert | Solution Architect

Monheim am Rhein, Deutschland
Weltweit
M.Sc. Business Consulting & Digital Management
Monheim am Rhein, Deutschland
Weltweit
M.Sc. Business Consulting & Digital Management

Profilanlagen

CV Volker Wagner.pdf
Certificate White Belt Exam v12.pdf

Über mich

I have a long standing track record of ERP implementations with focus on IFS Applications & Cloud. With a broad industry experience I’m the right partner for your Business Transformation and IT implementation projects to achieve long-lasting results and lon-lasting partnerships.

Skills

APIsGeschäftsprozessePartnerschaftenGeschäftsplanInvestitionenCloud ComputingData MigrationDigitalisierungEnterprise Resource PlanningVertriebSteuerungPersonalwesenLandschaftsbauSAP ApplicationsSupply Chain ManagementService ManagementSolution ArchitectureGeschäftsstrategienSystemarchitekturIntegration (Software)BetriebsmodellenTragwerk (Bauwesen)Risikomanagement
I operate at the intersection of business strategy, technology and execution, with over 11 years of experience in leading complex transformation initiatives across international organisations.

My focus is on enabling companies to translate business objectives into scalable, efficient and sustainable operating models – supported by the right system architecture. I specialise in ERP-driven transformations with deep expertise in IFS Applications and IFS Cloud, including Service Management, PSO, Mobile Work Order, HCM and Sales / Supply Chain Management.

I support organisations throughout the full transformation lifecycle: from strategic assessment and solution design to implementation, stabilisation and long-term optimisation. My priority is not just delivering systems. I ensure that business processes are fully understood, adopted and continuously improved across the organisation.
In my roles, I act as a trusted advisor to senior stakeholders, bridging the gap between business , IT and external implementation partners. I challenge assumptions, create transparency and ensure that decisions are made based on long-term value rather than short-term constraints. This includes protecting organisations from inefficient implementations, reducing unnecessary customisation costs and ensuring that investments deliver measurable business impact.

Beyond ERP, I bring strong expertise in solution architecture and system integration within complex IT landscapes, including API-based architectures, data migration and integration with systems such as SAP. I combine this with a solid understanding of governance, compliance and risk management, particularly in regulated environments.
I lead with a hands-on and pragmatic mindset, working across all organisational levels – from C-Level to operational teams – to ensure that transformation is not only defined but successfully embedded into daily business operations.

My approach is based on long-term partnership in a strong network, clear communication and measurable results. I focus on building structures that enable organisations to operate more efficiently, reduce complexity and measurably improve performance.

Sprachen

DeutschMutterspracheEnglischMutterspracheFranzösischGrundkenntnisseSpanischgut

Projekthistorie

ERP Consultant

Jungheinrich AG

Industrie und Maschinenbau

5000-10.000 Mitarbeiter

  1. Led the implementation of mobile Work Order in an ongoing implementation project
  2. Led the internal project streams for Field Service, Contract Management and Repair processes
  3. International rollout to DE and CH entities

Technical & Solution Lead Consultant

TÜV Nord Mobility GmbH

Sonstiges

1000-5000 Mitarbeiter

  1. Developed automated cross-department planning processes, reducing preparation time by ~20%
  2. Led solution design and implementation of IFS Cloud NGSM and PSO
  3. Delivery in the business streams Vehicle Inspections and Driver’s License Tests
  4. Designed employee and service interfaces to SAP and connected systems
  5. Established PSO/mWO troubleshooting frameworks and operational guidelines

Senior Business Consultant

Arcwide Germany GmbH

Sonstiges

500-1000 Mitarbeiter

Implemented IFS Cloud Next Generation Service Management (NGSM), PSO, mWO & HCM. Solution Management. Performed Pre-Sales IFS Cloud & PSO Demonstrations. Led the Global NGSM & PSO Community. Team Management. Involvement in Cultural Change & Business Development

Technical & Solution Lead Consultant

TÜV Rheinland International GmbH

Sonstiges

1000-5000 Mitarbeiter

  1. Led solution design and implementation of IFS Cloud NGSM and PSO
  2. Delivery in the business streams Vehicle Inspections and Damage & Value Reporting
  3. Designed and coordinated interfaces to SAP and third-party systems
  4. Supported data migration, test management, and customer enablement

Technical & Solution Lead

CWS Deutschland Hygiene

Konsumgüter und Handel

1000-5000 Mitarbeiter

  1. Led the implementation of PSO Standalone for nationwide field service planning
  2. Designed and managed activity uploads, planning simulations, and KPI reports
  3. Developed Power BI dashboards for operational transparency and decision-making

HCM Consultant

Kanadevia Inova AG

Industrie und Maschinenbau

1000-5000 Mitarbeiter

  1. Achieved a successful go-live in Slovakia within 6 weeks
  2. Designed and implemented Employee Administration, Organization Management, Time Management, Travel Expenses, and Recruitment
  3. Delivered solutions for Slovakia, Germany, and Switzerland across multiple regulatory environments

Solution Architect

TOMRA Systems GmbH

Industrie und Maschinenbau

1000-5000 Mitarbeiter

Designed and implemented IFS Applications 9 solution for global operations and rollouts for the modules HCM, Sales, SCM, Manufacturing, Purchasing, Finance, Service Management. Led Business Process Optimization and Digital Transformation initiatives. Managed Risk Assessments & Corporate Standards Compliance. ERP governance and Multi-Site Key User Management. Responsible for Cultural Change & Business Development

Technical Support

GftD GmbH

Energie, Wasser und Umwelt

1000-5000 Mitarbeiter

  1. Supported the IFS Cloud & PSO implementation activities
  2. Conducted analyses of datasets and PSO configuration requirements

HCM Consultant

HIMA Paul Hildebrandt GmbH

Industrie und Maschinenbau

1000-5000 Mitarbeiter

  1. Sub-project management in the HR stream
  2. Implemented Personnel Administration, Time Management, Payroll, and Strategic HR
  3. Coordinated functional and technical stakeholders during rollout

Trainee & Application Consultant (HCM)

IFS Deutschland GmbH

Internet und Informationstechnologie

1000-5000 Mitarbeiter

Trained Application Consultant for HCM, German Payroll and adjacent modules for Apps 7.5 to 9. Performed Requirements Analysis, Solution Design, Implementation, Roll-outs & Upgrades. Participated in int. Training in England & Sri-Lanka

HCM Consultant / Trainer

BVG Beta Verwaltungs-Dienstleistungsgesellschaft mbH

Industrie und Maschinenbau

1000-5000 Mitarbeiter

  1. Delivered delta trainings for Personnel Administration, Time Management, and Payroll
  2. Provided remote and on-site go-live support

HCM Consultant

Glatfelter Gernsbach GmbH

Industrie und Maschinenbau

500-1000 Mitarbeiter

  1. Delivered delta trainings for Personnel Administration, Time Management, and Payroll
  2. Provided remote and on-site go-live support

HCM Consultant

Südluft Systemtechnik GmbH & Co. KG

Industrie und Maschinenbau

1000-5000 Mitarbeiter

  1. Delivered delta trainings for Personnel Administration, Time Management, and Payroll
  2. Provided remote and on-site go-live support

HCM Consultant

Baier + Köppel GmbH & Co. KG

Industrie und Maschinenbau

1000-5000 Mitarbeiter

  1. Delivered delta trainings for Personnel Administration, Time Management, and Payroll
  2. Provided remote and on-site go-live support

HCM Consultant

janoschka GmbH & Co. KG

Sonstiges

500-1000 Mitarbeiter

  1. Completed implementation of Personnel Administration, Time Management, and Payroll
  2. Provided on-site support before and after go-live
  3. Stabilized HR processes and optimized post-go-live operations

HCM Consultant

Palux AG

Sonstiges

500-1000 Mitarbeiter

  1. Delivered delta trainings for Personnel Administration, Time Management, and Payroll during upgrade project from IFS Apps 7.5 to 9
  2. Provided remote and on-site go-live support

HCM Consultant

Georg Fritzmeier GmbH & Co. KG

Industrie und Maschinenbau

1000-5000 Mitarbeiter

  1. On-site support after go-live in Personnel Administration and Time Management
  2. Analyzed and optimized HR workflows and time processes

Software Developer (intern)

Traba GmbH & Co. KG

Sonstiges

50-250 Mitarbeiter

Developed an MS Access HCM Database to manage employee data, organizations, and car park

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