07.10.2026 aktualisiert
100 % verfügbar
Digital Transformation (CRM, ERP, Q2C, LTC) · Project Manager · Program Manager · Global Leadership
Singapore, Singapur
Weltweit
Marketing · Integrated Enterprise Management · AI Implications for Business StrategyÜber mich
I love what I do: helping organisations deliver sustainable projects and change, while leaving their systems, data, and people better than how I first found them. A passion proudly carried forward for over 25 years, across industries and geographies.
Skills
Business IntelligenceBusiness AnalysisChange ManagementMicrosoft Dynamics CrmMicrosoft Dynamics NavEnterprise Resource PlanningSiebel CRMEnterprise Application Integration
Core Expertise:
- Digital Transformation: Quote-to-Cash (Q2C) & Lead-to-Cash (LTC) · CRM & ERP implementation · MDM & BI integration · Global template rollout · Data migration & data quality · Process automation · SDLC & Agile/Hybrid delivery · UAT & operational readiness
- Program & Project Management: Program & portfolio management · PMO governance & PM process digitization · Stakeholder management & change management · Risk management · Go-live & Hypercare (command center) · Process harmonization & re-engineering (Lean Six Sigma) · Global cross-functional & follow-the-sun teams · Vendor coordination
- Industries: Data centers & digital infrastructure · Manufacturing (paper & packaging) · Software · Banking · Insurance · Trading & recycling · Public sector · B2B services
Tools & Technology:
Salesforce (SFDC) · Siebel · MS Dynamics CRM · SAP S/4 · MS Dynamics ERP · Tableau · Power BI · Cognos · SQL · Jira · Confluence · Smartsheet · Lucid · Teams · MS Office & Copilot · ServiceNow
Experience:
- Equinix (2013-2025): IT PMO APAC for enterprise Q2C transformation (~$2.5B global revenue and ~3.8K staff in 2014) · Global process owner GTM Ops · Global leadership (20+ analysts across 5 hubs and 3 continents) · Led global programs (reseller experience automation, decoupling tripartite contracts, data center launch sales readiness, global process alignment initiatives, BPO partner ramp-down, contract orchestration and portfolio management...).
- Freelance (2010-2013): Led CRM, ERP and project management engagements across banking, manufacturing and trading/recycling.
- CDK Global (2008-2009): Led CRM strategy and rollouts (16 European countries) and ERP expansions across Europe and Asia.
- Sonoco Alcore (2002-2008): Led ERP strategy and implementation for the European Paper division (6 countries) including MDM and BI · Led digitization initiatives (intra-company material ordering automation, hybrid MTS/MTO production strategies...)
- Link Software (1997-2002): Led 50+ CRM implementations for SMBs/enterprises including a global leader in precious metals recycling, private health insurance and public employment agency.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2026
Sprachen
ChinesegutEnglishverhandlungssicherFrenchMutterspracheDutchgut
Projekthistorie
- Digital transformation & Project management engagements
- IT PMO APAC to rollout enterprise-wide Q2C transformation (10+ systems technology stack), standardized products and data
- Global process owner, frequent cross-functional engagements 10+ stakeholder groups including sales, customer success, go-to-market, product, finance, legal, operations, and technology teams
- Led multi-disciplinary teams (20+ analysts across 5 hubs and 3 continents)
- Led global programs (process alignment, process improvement, process automation, data, quality assurance, BPO, digitization...)
- Led CRM, ERP and project management engagements across banking, manufacturing and trading/recycling