27.11.2025 aktualisiert

SM
100 % verfügbar

Clinical Data Coordinator & Customer Service Professional

Frankfurt, Deutschland
Weltweit
Teacher Training (French & German Studies)
Frankfurt, Deutschland
Weltweit
Teacher Training (French & German Studies)

Profilanlagen

Curriculum Vitae 2025.pdf

Skills

AusschreibungenKundenbeziehungsmanagementKrankenaktenKundendienstVerwaltung Klinischer DatenRepository für Klinische DatenDatenbankenVertriebField Service ManagementMarketingProduct Information ManagementSales ManagementSalesforce.ComSAP ApplicationsSAP PSMarkenbildungEnterprise Application PlatformBeantwortung von Telefonischen AnfragenTeam ManagementDSGVOOracle Cloud Infrastructure
Clinical Data Management
Site closure and clinical documentation with compliance to GDPR, GCP, GMP and internal standards

SAP Systems
Processing orders and quotations using SAP enterprise software

Customer Service Management
Handling inbound calls, managing complaints and acquisition inquiries across multiple regions

Microsoft Office Suite
Excellent proficiency in Word, good skills in Excel and PowerPoint

Salesforce CRM
Good knowledge of Salesforce customer relationship management system

Oracle Cloud
Maintaining accurate data in Oracle Cloud platform

ServiceMax
Data maintenance and coordination using ServiceMax field service management

Real Estate Marketing
Marketing real estate online, gathering offers and organizing property viewings

Sales Team Management
Managing sales teams, implementing strategies and preparing business reports

Luxury Brand Sales
Selling luxury products and conducting product training for high-end brands

Erfahrung

Berufserfahrung0 - 5 Jahre
Freelancer seit2025

Sprachen

DeutschMutterspracheEnglischverhandlungssicherFranzösischverhandlungssicher

Projekthistorie

Clinical Data Coordinator (Independent Contractor)

Planet Pharma / Synexus
Contracted by Planet Pharma, assignment at Synexus (PPD Thermo Fisher). Being responsible for site closure and clinical documentation until Dec 2025. Ensuring compliance with GDPR, GCP, GMP and internal standards.

Service Administration DACH

Candela Medical GmbH
Coordinating and scheduling Field Service Engineers (DACH region). Creating invoices, credit notes and contract adjustments. Maintaining accurate data in Oracle Cloud, ServiceMax and Salesforce.

Customer Service / Inside Sales

HOYA Surgical Optics GmbH
Processing orders, returns and complaints. Serving as interface between customers and field sales.

Customer Service Agent

Misumi Europe GmbH
Processing orders and quotations using SAP. Providing administrative support to customers and sales teams.

Customer Service Agent

Louis Vuitton
Handling inbound calls for the DACH region. Managing sales, complaints and acquisition inquiries.

Real Estate Consultant

HBW Consulting
Marketing real estate online and gathering offers. Organizing property viewings and assisting clients during the sales process. Translating during notary appointments and supporting construction management.

Senior Sales Associate

Etro
Selling luxury products and advising customers. Conducting product training and implementing loyalty initiatives.

Brand Manager

Tom Ford
Managing sales team of four employees. Implementing sales strategies and preparing regular business reports. Directing inventory processes and liaising with headquarters.

Sales Associate / Product Specialist

Loro Piana
Selling luxury products and conducting product trainings. Acting as key contact for Made-to-Measure project in Frankfurt.

Senior Sales Assistant

Apropos
Selling luxury brands (Tom Ford, Givenchy, Fendi, Santoni, Louboutin, YSL etc.).

Made to Measure Department Manager

Gucci
Training new staff and expanding the Made-to-Measure project. Reorganizing processes and supporting product launches. Handling complaint management and ensuring customer satisfaction. Preparing daily, monthly and quarterly reports for senior management.

Kontaktanfrage

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