12.03.2026 aktualisiert
100 % verfügbar
Change Management Specialist with International Experience
Moorenweis, Deutschland
Moorenweis +25 km
Bachelor degree Social & Business AdministrationÜber mich
Ich bin Spezialistin für menschliche und nachhaltige Veränderungsprozesse. Ich stütze mich auf umfangreiche internationale Erfahrungen, durch die ich ein umfassendes Verständnis für Unternehmensdynamiken und fundierte Kenntnisse über individuelle und kollektive menschliche Dynamiken erworben habe.
Skills
Künstliche IntelligenzAtlassian JiraBusiness To BusinessZweisprachigKundenbeziehungsmanagementBusiness SoftwareChange ManagementKundendienstSaasCurriculum EntwicklungDigitalisierungVertriebTrouble-TicketMarktdurchdringungProjektmanagement
Change Management
Expertise in organizational transformation through project management, training design, and human-centered methodologies across corporate, public, and tech environments
Digital and AI-driven Transformation
Solid understanding of digital transformation processes and AI-driven solutions for organizational change
Training and Development
Engineering and facilitation of self-help training courses for multilingual partners with successful integration into global processes
SaaS Platform Management
Experience with SaaS platform development and customer autonomy enhancement
Project Management
Comprehensive project management skills including stakeholder mapping, communication planning, and team coordination
Sales and Negotiation
Proven sales expertise with achievement of incentive contract signatures and successful market penetration
Customer Service Management
Support ticket management and administrative tasks for B2B customers with contract compliance validation
AI Tools
Proficiency in Foocus AI and Gemini Google for business applications
Support Tools
Experience with Zendesk, JIRA, and various support tools for customer service operations
Expertise in organizational transformation through project management, training design, and human-centered methodologies across corporate, public, and tech environments
Digital and AI-driven Transformation
Solid understanding of digital transformation processes and AI-driven solutions for organizational change
Training and Development
Engineering and facilitation of self-help training courses for multilingual partners with successful integration into global processes
SaaS Platform Management
Experience with SaaS platform development and customer autonomy enhancement
Project Management
Comprehensive project management skills including stakeholder mapping, communication planning, and team coordination
Sales and Negotiation
Proven sales expertise with achievement of incentive contract signatures and successful market penetration
Customer Service Management
Support ticket management and administrative tasks for B2B customers with contract compliance validation
AI Tools
Proficiency in Foocus AI and Gemini Google for business applications
Support Tools
Experience with Zendesk, JIRA, and various support tools for customer service operations
Erfahrung
Berufserfahrung5 - 10 Jahre
Freelancer seit2025
Sprachen
DeutschgutEnglischverhandlungssicherFranzösischMuttersprache
Projekthistorie
Strategy for involving teams in change through discussion groups, training preparation, stakeholder mapping, and building professional relationships
Interim project management role at higher education institution
Engineering and facilitation of self-help training courses for French and English partners, achieving 30% reduction in support tickets and supporting large-scale client integration