Beschreibung
ITL Service Architect - Remote - Inside
I am currently looking for a ITL Service Architect for my client a leading MSP provider.
The ITL Service Architect - Remote - Inside will be responsible for the standardisation and improvement of ITIL standards and processes within their Service function.
The ITIL Service Architect will be expected to deliver the below:
Business Process assessment and impact assessment on risks and process.
Develop a plan for the improvement and standardisation of process.
Define costs alongside deadlines.
Project manage the implementation of the changes.
The ITL Service Architect will have experience of the following:
Extensive experience working as a Service Delivery Manager and or ITIL Architect, Service Delivery Consultant.
ITIL process implementation/improvement
Working with offshore service providers
Senior stakeholder management internal and 3rd party.
The IT Service Architect role will be for an initial period of 6 months and fall inside of IR35.