Beschreibung
Customer Engagement Specialist - Contract - Outside IR35 - Remote
Anson McCade are pleased to be working with a leading digital transformation consultancy who are looking to bring on board a Customer Engagement Specialist for a gov project with HMRC.
You will have the chance to be a part of the Customer Insight Platform which consists of multiple agile, lean teams who together provide a platform and services to collect, evaluate customer interaction data.
Skills and Knowledge Required:
- Setting up users on current platform working with Splunk
- Working in a Lean, Agile environment
- Jira/Confluence
- Resolving support tickets and change requests from users and stakeholders, by following agreed processes
- Business Analyst background highly desirable
- Must be eligible for SC Security Clearance
6 month project with view to extend
Outside IR35
Remote
Please apply if interested