iCard AD ( www.icard.com )
* Directing and approving the design of security systems;
* Conducting the internal security scans and searches for
weaknesses and flaws in the network and servers;
* Reviewing and approving security policies, controls and cyber
incident response planning;
* Ensuring compliance with the changing laws and applicable
regulations;
* Overseeing identity and access management;
* Ensuring that disaster recovery and business continuity plans
are in place and tested;
* Communicating best practices and risks to all parts of the
business, outside IT.
04/2016
- 12/2016
iCard AD
Corporate Administrator
iCard AD ( www.icard.com )
* Evaluating network performance issues including availability,
utilization, throughput, and latency;
* Planning and executing the selection, installation, configuration,
and testing of equipment; defining network policies and
procedures; establishing connections and firewalls;
* Securing network by developing network access, monitoring,
control, and evaluation; maintaining documentation;
* Upgrades network by conferring with vendors; developing,
testing, evaluating, and installing enhancements;
* Creating, installing and managing Virtual Machines on Hyper-V
and VMWare;
* Worked and troubleshooted Microsoft Active Directory, Microsoft
DHCP and DNS servers, Windows Server 2007 R2, Windows
Server 2008 R1/R2, Windows Server 2012 R1/R2;
* Worked with Linux servers - Debian and Ubuntu;
* Installed, configured and maintained network equipment -
switches, routers, access points from Cisco and FortiNet;
* Installed and worked with Voip servers and Voip phones -
FortiVoice, Freeswitch (FusionPBX) and Cisco Call Manager;
* Troubleshot Microsoft Office 2010, 2013 and 2016;
* Installed and maintained monitoring.
09/2015
- 04/2016
iCard AD
IT Helpdesk Specialist
iCard AD ( www.icard.com )
* Perform remote troubleshooting through diagnostic techniques and pertinent questions
* Direct unresolved issues to the next level of support personnel
* Provide accurate information on IT products or services
* Record events and problems and their resolution in logs
* Follow-up and update problems status and information
* Identify and suggest possible improvements on procedures
02/2011
- 09/2015
TCV AD
Level 2 Network Administrator
TCV AD ( www.tcv.bg )
* Serving as the security officer for the network;
* Recommending and scheduling repairs to the LAN/WAN;
* Upgrading, installing and troubleshooting networks, networking
* hardware devices and software;
* Establishing network specifications by conferring with users;
* Analysing workflow, access, information, and security requirements;
* designing router administration, including interface configuration
* and routing protocols;
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