Schlagwörter
J2EE
IT Service Design
bmc patrol
IBM High Level Assembler
ITIL Implementation
Certified ServiceNow Implementation Specialist
BMC ProactiveNet-Performancemanagement
Certified ServiceNow System Administrator
Apptio
COBIT® 5 Foundation
JS
TSO
Java
PMP
Projektleiter
ITIL
Angular
AngularJS
ITIL V3
ServiceNow
TBM Certified
Skills
Providing quality solutions to complex business problems within scope, budget and tight schedules. Extensive experience in programming, databases and IT engineering. Flexible as regards moving from project to project and in assimilating new technologies. Proven team leadership skills.
Projekthistorie
KPMG AG
Assistant Manager
06.2014 - 10.2016
Service Management Consulting:
* Incident Management, Problem Management, Change Management, Asset- and Configuration Management, etc.
Technology Business Management Consulting:
* Trained Apptio and TBM Analyst (Apptio Studio, Reporting, Cost Transparency)
Outsourcing Consultancy:
* FTE Baselining and process assessment to outsource operational workforce for a large international companies
* Sourcing Strategy, Vendor Selection, Governance, Shared Services and Outsourcing Advisory
Swiss Re
Assistant Vice President, Senior Product Manager IT
03.2011 - 05.2014
- Application and Release Management of the internal IT Service Portal based on "Service-Now" running as Software as a Service(Saas)/Cloud Computing.
- Application Management of "Apptio", Technology Business Management (TBM) Solution running as SaaS/Cloud Computing.
- Cloud Project Management
- Managing external near and offshore service providers
- Managing third party application vendors
Credit Suisse AG
Lead Engineer
09.2010 - 02.2011
Responsibilities:
- BMC BladeLogic Client Automation (formerly Marimba)
- AppSense Environment Manager
- Credit Suisse iDesktop Rollout Project
Credit Suisse First Boston (Pacific) Limited
Manager of Engineering, Project Manager, International Assignment Program
01.2009 - 09.2010
- head of global engineering support
- project manager (global patrol windows rollout)
- engineering
Credit Suisse First Boston (Pacific) Limited
International Assignment Singapore, System Engineer Monitoring Technology
09.2008 - 12.2008
- BMC Performance Manager
- Investment Bank Monitoring Technology
- Private Bank Monitoring Technology
- Application and Infrastructur Monitoring
Credit Suisse
System Engineer zOS / Solaris
02.2004 - 08.2008
Strobe & iStrobe - Sitescope - Insight Inquire - i3 - Microsoft Sharepoint
Otto Suhner AG
Diploma Thesis
06.2003 - 11.2003
Citrix - SuSE Linux - ERP (Inforcom) - Windows Server and Clients - Microsoft Exchange
IBM
Work Student & Praktikum
05.1999 - 11.2003
DB2 - Content Manager - On Demand - eBusiness
Assistant Manager
06.2014 - 10.2016
Service Management Consulting:
* Incident Management, Problem Management, Change Management, Asset- and Configuration Management, etc.
Technology Business Management Consulting:
* Trained Apptio and TBM Analyst (Apptio Studio, Reporting, Cost Transparency)
Outsourcing Consultancy:
* FTE Baselining and process assessment to outsource operational workforce for a large international companies
* Sourcing Strategy, Vendor Selection, Governance, Shared Services and Outsourcing Advisory
Swiss Re
Assistant Vice President, Senior Product Manager IT
03.2011 - 05.2014
- Application and Release Management of the internal IT Service Portal based on "Service-Now" running as Software as a Service(Saas)/Cloud Computing.
- Application Management of "Apptio", Technology Business Management (TBM) Solution running as SaaS/Cloud Computing.
- Cloud Project Management
- Managing external near and offshore service providers
- Managing third party application vendors
Credit Suisse AG
Lead Engineer
09.2010 - 02.2011
Responsibilities:
- BMC BladeLogic Client Automation (formerly Marimba)
- AppSense Environment Manager
- Credit Suisse iDesktop Rollout Project
Credit Suisse First Boston (Pacific) Limited
Manager of Engineering, Project Manager, International Assignment Program
01.2009 - 09.2010
- head of global engineering support
- project manager (global patrol windows rollout)
- engineering
Credit Suisse First Boston (Pacific) Limited
International Assignment Singapore, System Engineer Monitoring Technology
09.2008 - 12.2008
- BMC Performance Manager
- Investment Bank Monitoring Technology
- Private Bank Monitoring Technology
- Application and Infrastructur Monitoring
Credit Suisse
System Engineer zOS / Solaris
02.2004 - 08.2008
Strobe & iStrobe - Sitescope - Insight Inquire - i3 - Microsoft Sharepoint
Otto Suhner AG
Diploma Thesis
06.2003 - 11.2003
Citrix - SuSE Linux - ERP (Inforcom) - Windows Server and Clients - Microsoft Exchange
IBM
Work Student & Praktikum
05.1999 - 11.2003
DB2 - Content Manager - On Demand - eBusiness
Reisebereitschaft
Verfügbar in den Ländern
Deutschland, Österreich und Schweiz
Bis max 1.5h mit öffentlichem Verkehr (1 Weg), 1h mit Auto. Bevorzugt: Raum Zürich, Aargau, Basel, Olten, Bern, Luzern, Zug
Sonstige Angaben
Wichtigste Zertifkate:
2003 - Informatik Diplom (Dipl. Ing. FH) Fachhochschule FHNW
2009 - New Manager Program Credit Suisse
2011 - ServiceNow Adminstrator, ITIL v3 Foundation, PMP Certification
2012 - ServiceNow Implementation Specialist, ITIL Intermediate Service Design
2014 - Scrum Certification
2015 - Execute MBA HSG, Universität St. Gallen
2016 - Apptio TBM Zertifizierung, COBIT 5.0
- Ausserdem zertifiziert als: BMC Patrol Administator, u.a.
2003 - Informatik Diplom (Dipl. Ing. FH) Fachhochschule FHNW
2009 - New Manager Program Credit Suisse
2011 - ServiceNow Adminstrator, ITIL v3 Foundation, PMP Certification
2012 - ServiceNow Implementation Specialist, ITIL Intermediate Service Design
2014 - Scrum Certification
2015 - Execute MBA HSG, Universität St. Gallen
2016 - Apptio TBM Zertifizierung, COBIT 5.0
- Ausserdem zertifiziert als: BMC Patrol Administator, u.a.