Christian Boegner nicht verfügbar bis 31.01.2020

Christian Boegner

IT Support Technican

nicht verfügbar bis 31.01.2020
Profilbild von Christian Boegner IT Support Technican aus Peissenberg
  • 82380 Peißenberg Freelancer in
  • Abschluss: nicht angegeben
  • Stunden-/Tagessatz: 44 €/Std. 350 €/Tag
    Verhandelbar
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher)
  • Letztes Update: 04.12.2019
SCHLAGWORTE
PROFILBILD
Profilbild von Christian Boegner IT Support Technican aus Peissenberg
DATEIANLAGEN
Profile Christian Boegner
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SKILLS
Support, Softwareverteilung, Customer Service, Training, Technical Support, Consulting, Kundenbetreuung, Desktop-Applikationen, Hardware-Installation, Hardware, 1st und 2nd Level Support, Windows 7, Windows 10, Mobile Computing, Mobile Devices,
PROJEKTHISTORIE
  • 10/2019 - bis jetzt

    • .msg Services
    • 1000-5000 Mitarbeiter
    • Internet und Informationstechnologie
  • Client Support - .msg Services Passau
  •    • Support for Dell Notebooks

         • On Site Support

         • 2nd Level Support

         • Ticket System “IVANTI IT SERVICE MANAGEMENT”

         • Administration new users in AD

         • Rollout of new Windows 10 based hardware (Notebook and Desktop)

         • Windows 10 Support


  • 02/2019 - 08/2019

    • ERNI Deutschland GmbH Adelberg
    • 500-1000 Mitarbeiter
    • Industrie und Maschinenbau
  • 02/2019 – 08/2019 IT Support Expert - ERNI Deutschland GmbH Adelberg
  •      • Administration of Printers

         • On Site Support

         • 1st and 2nd Level Support

         • Creation of Tickets using OTRS  

         • Administration new users in AD

         • Rollout of new Windows 10 based hardware (Notebook and Desktop)

         • Windows 7/10 Support


  • 01/2017 - 01/2019

    • Grob Aircraft Tussenhausen
    • 250-500 Mitarbeiter
    • Industrie und Maschinenbau
  • IT Support Technician - Grob Aircraft Tussenhausen
  •      • Installation and administration of clients and servers in a MS environment

         • Administration of Android (Samsung) and IPhone devices

         • On Site Support

         • 1st and 2nd Level Support

         • Creation of Tickets following ITLS rules

         • Creation of new users in AD

         • Rollout of new Windows 10 based hardware (Notebook and Desktop)

         • Windows 7/10 Support


  • 11/2016 - 12/2016

    • Arla Foods Upahl
    • 500-1000 Mitarbeiter
    • Konsumgüter und Handel
  • Projektmanager - Arla Foods Upahl
  •      • Checking the support concept at the Upahl site

         • Design of a new concept

  • 08/2016 - 09/2016

    • Läpple AG Teublitz
    • 500-1000 Mitarbeiter
    • Automobil und Fahrzeugbau
  • IT Support Technician - Läpple AG Teublitz
  •      • On Site Support

         • Installation of Thin Clients at production Machines Linux based

         • Dealing with internal and external solution providers

         • Creation of new users in AD

         • Rollout of new MS based hardware (Notebook and Desktop)

         • Windows 7/10 Support


  • 06/2016 - 08/2016

  • Skipper on a 53” sailboat from the Baltic to Turky
    • Navigation
    • Technical revision of all board electronics
    • Engine maintanance
    • Revision of the electric system 12V, 24V and 220V

  • 02/2016 - 05/2016

    • d-ploy
    • 1000-5000 Mitarbeiter
    • Banken und Finanzdienstleistungen
  • Senior Service Desk Support Technician at d-ploy for Giseke & Devirent
    • Installation of new Hard and Software via Baramundi
    • 2nd Level Support On site
    • Citrix Support
    • Support for the Mobile Phones (BlackBerry, IPhone, Android)
    • Asset Management

  • 11/2013 - 08/2015

    • urgerKing Beteiligungs GmbH
    • 250-500 Mitarbeiter
    • Konsumgüter und Handel
  • Desktop Support at BurgerKing Beteiligungs GmbH in Munich and Zug Switzerland
    • Installation und of new Hard and Software
    • Server Backup
    • Configuration and Support of the Cisco Conference System
    • Support for Remote Staff by phone and remote tools
    • 2nd Level Support on Site
    • On Site Support
    • Support for the Mobile Phones (BlackBerry, IPhone, Android)

  • 04/2007 - 02/2013

    • OpenTable GmbH Frankfurt
    • 250-500 Mitarbeiter
    • Internet und Informationstechnologie
  • Field Opperations Specialist OpenTable GmbH Frankfurt
    • Installation of the  OpenTable Systems at the customer
    • Training of the restaurant staff in the usage of the OpenTabe System
    • Technical training of  the sales team
    • support of existing customers
    • Support of  restaurants
    • customizing of the  OpenTable database to fit in the German market together with the developer team
    • Startup of  OpenTable in Germany together with the sales team and the operations team in London and San Francisco

  • 04/2003 - 03/2007

    • Van Kempen GmbH Munich
    • 10-50 Mitarbeiter
    • Banken und Finanzdienstleistungen
  • Network Administrator, Van Kempen GmbH Munich
    • Network and system administration
    • Server support and maintains of the  Windows 2003 Server
    • MS Exchange administration
    • Building and design of the webpage

  • 11/1999 - 03/2003

    • AVNET EMG Munich
    • 1000-5000 Mitarbeiter
    • Transport und Logistik
  • ELT and Network Support Spezialist at AVNET EMG Munich
    • 1st and 2nd level support for about 3000 customers at AVET EMEA
    • Creation of user accounts for SAP, Windows NT / 2000 Network and VPN.
    • Intranet design and update.
    • International project to find and implement a Helpdesk tool for the global company
    • User Training of the Peregrine Helpdesk Tools and the VPN system.

  • 01/1998 - 11/1999

    • 3M ESPE a division of 3M Health Care
    • 500-1000 Mitarbeiter
    • Pharma und Medizintechnik
  • Support Specialist 3M ESPE a division of 3M Health Care Seefeld
    • 1st and 2nd level support for about 800 customers
    • Project of the migration of all Win 3.1 workstations to NT in a Novell network
    • Creation of the user accounts for the AS4000 and the Novell network.
    • Installation of all desktop computers and printers

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