Reinhard Stefani verfügbar

Reinhard Stefani

SAP CRM - Marketing, Sales, Service

verfügbar
Profilbild von Reinhard Stefani SAP CRM - Marketing, Sales, Service aus Mannheim
  • 68309 Mannheim Freelancer in
  • Abschluss: Bachelor of Science in Business Inf. Technology
  • Stunden-/Tagessatz: nicht angegeben
    auf Anfrage
  • Sprachkenntnisse: deutsch (Muttersprache) | englisch (verhandlungssicher) | rumänisch (Grundkenntnisse)
  • Letztes Update: 24.07.2018
SCHLAGWORTE
SKILLS
  • Roles
    • Managing Senior Consultant
    • Scrum Master
    • Functional Consultant
    • Technical Consultant
    • Developer
  • Applications
    • SAP CRM
    • SAP ECC
  • Industries
    • Automotive
    • Automotive Supplier
    • Manufacturing
    • Research & Development
    • Services
REFERENZEN
01/2018- 06/2018

Hidden Champion in Manufacturing

 
SAP CRM Marketing Design and Implemenation
Lean Campaign Management, Campaign Automation, Surveys, Personalized Mailing, Segmentation
 
Roles / Activities
    •  Manager
    •  Developer
 
07/2016- 12/2017

International conglomerate
Global Service Template Design and Implementation
 
Roles / Activities
    •  Scrum Master
    •  Functional Consultant Contract Management
    •  Developer

 
11/2016- 06/2017

Hidden Champion in Manufacturing

 
SAP CRM Service Design and Implemenation
Service Request Management, ERMS, Business Rule Definition
 
Roles / Activities
    •  Manager
    •  Developer
 
10/2015 - 10/2016

Sports Car Manufacturer               
    •  Process Redesign: Account & Vehicle
    •  Account Classification Redesign
 
Roles / Activities:
    •  Test Manager
    •  Team Member CRM
    •  Process Design: Account
 

05/2015 - 10/2015

International conglomerate                      
    •  SAP CRM EHP Upgrade / Reintegration
 
Roles / Activities:
    •  Manager
    •  Architecture
    •  Integration
 

01/2015 - 04/2015

Sports Car Manufacturer                
    •  Test Management Gobal Marketing & Sales Template
 
Roles / Activities:
    •  Test Manager CRM
    •  Coordination

 
08/2014-12/2014

International conglomerate                    
    •  Case Study: Code Refactoring
 
Roles / Activities:
    •  Team Lead CRM
    •  Architecture
    •  Integration
 

03/2014 - 12/2014

International conglomerate,                        
    •  Blueprint Service Integration CRM
 
Roles / Activities:
    •  Team Lead CRM
    •  Architecture
    •  Integration

    •  Requirement Definition
    •  Requirement Specification
    •  Implementation
 
Roles / Activities:
    •  Team Member CRM
    •  Service Management
 
06/2013 - 12/2013

International conglomerate,                        
    •  Requirement Analysis
    •  Requirement Definition
    •  Requirement Specification
 
Roles / Activities:
    •  Team Member CRM
    •  Sales
    •  Marketing
 

08/2013 - 11/2013

International conglomerate,                         
agile project using Scrum methodology, 
 SAP CRM 7.0 EHP2
    •  Development of a meta search component
    •  Reintegration of existing components
    •  Interface development
    •  Functional enhancements
    •  Portal integration and process harmonization
 
Roles / Activities:
    •  Teammember CRM
    •  Sales
    •  Service

 
02/2013 - 06/2013

International conglomerate                  
Agile project using Scrum methodology, SAP CRM 7.0 EHP2 - Incident Management
Requirements Analysis, Reconstruction of Business Role Concept and Authorizations, Application Development
    •  Requirements-Engineering
    •  Business Role Definition / Authorization
    •  Application Development: Multi Level Categorization
    •  Application Enhancement: External List Management
 
Roles / Activities:
    •  Teammember CRM
    •  Marketing
    •  Service
 

10/2012 - 10/2013

Hidden Champion Manufacturing                                                                                
Implementation SAP CRM 7.0 EHP2 - Sales 
    •  Master Data
    •  Migration
    •  ERP-Integration
    •  Groupware Integration
    •  Event & Campaign-Management    •  Documentation
 
Roles / Activities:
    •  Teammember CRM
    •  Master Data
    •  Marketing
    •  UI-Configuration / -Development
 

10/2010 - 12/2012

International conglomerate
Implementation of customer specific requirements in SAP CRM and Web UI
    •  UI developments, configurations, customizing
    •  Event & Campaign Management
    •  External List Management
    •  Key-User-Support
    •  documentation
 
Roles / Activities
    •  team-member CRM
    •  master-data harmonization
    •  UI configuration / development

02/2010 - 05/2010

Sports car manufacturer
Descriptive creation of functional tests for an optimized Master-Data-Maintenance-System
    •  business process modeling of a structured transfer of master data from different
     ?source systems
    •  holistic systematization of functional testing
    •  detailed description of test cases
    •  conceptual design of user manuals
    •  workshop-planning

Roles / Activities
    •  team-member division After Sales
    •  systematic creation of testing descriptions
    •  project management assistance
    •  reconcilement with the implementing service provider

 
01/2009 – 12/2009
 
Educational and research institution
development of a dynamic web-application which geographically visualizes indicators for education and research 
    •  status analysis
    •  development of an automated data acquisition mechanism
    •  ontological definition
    •  changes on database structure
    •  staff training for research assistants
    •  staff coordination concerning the collection of data
    •  presentation of the technical project-part
 
Roles / Activities
    •  technical sub-project manager
    •  representative for technical purposes
 

06/2008 – 10/2008
Industrial automation systems service provider 
project documentation 
    •  document management
 
Roles / Activities
    •  team-member technical marketing
    •  corporate identity justifications to meet the parent companies requirements
 
 08/2007 – 10/2007

Contractor-employment agency
migration of client base data as consequence of an company acquisition 
    •   structural modification on source database
    •   selective data transfer from source to target
 
Roles / Activities
    •  team-member finance & legal
    •  data migration


 
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