Beschreibung
SAP L1 Support Consultant/Expert (m/f/d)
Reference: -en
Start: 08/21
Duration: 5 MM+
Main tasks:
- First contact for requests
- Consult internal and external end users regarding i.e. creation/changes of user accounts
- Answer to queries related to incident and RfC process, quality gate for incidents
- Change Requests
- Create and submit incidents (for Second Level Support)
- Ensure quality during incident and change request resolution process (provide information, perform tests, approve solution)
- Communicate with multiple stakeholders (requestors, higher support levels and central SAP team)
- Coordination with international teams
- Stakeholder Management
Main qualifications
- SAP Expert: operational SAP or accounting experience, exposure to FICO modules including submodules (GL, AA, AP, AR, CO-CCA, EC-PCA)
- Good knowledge of accounting standards (local legal requirements & IFRS)
- SAP FI/CO customizing knowledge, including end to end processes
- Certified SAP FI/CO consultant a plus
- Knowledge of SAP FSCM and LO-AB would be an advantage
- Business administration qualification or comparable qualification preferable
- Business fluency in English
- Ability to work autonomously
- Change implementation know-how
- Deep understanding and application of Service orientated approach
- Independent and self-motivated with a desire to implement change and innovation
- Strong communication skills including ability to work within virtual teams
- Experience with training users at all levels
- Planning and organizational skills utilizing and deploying modern technology
Main advantages:
- You will work in an international environment
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
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